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S2.E6. How to build a diverse listening toolkit to connect with all your people
Manage episode 351249815 series 3356722
Dr. Nicola De Paul에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Dr. Nicola De Paul 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
Develop a Diverse Listening Toolkit.
Learning to listen to your whole team requires you to create many opportunities for your team to share their experiences and provide feedback.
Don't mistake an annual survey for an adequate communication plan. Build redundancy into your communication with all of your people by creating many different opportunities for two-way feedback.
Your people learn and communicate in different ways. Take the time to build listening processes that promote safety and meet your people's needs to be heard.
Listen to find out:
- Why having a variety of listening tools is essential in healthcare
- How to improve your ability to listen deeply to your people's challenges
- What formal and informal listening tools will help you connect with your whole care team
61 에피소드
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