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Season 6 - Episode 2 - Marvin Alballi - The Hospitality Guru!
Manage episode 419756861 series 3457343
James Knight-Paccheco에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 James Knight-Paccheco 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
The Chef JKP podcast hosted by James Knight Paccheco features Marvin Alballi, a renowned public speaker, hospitality expert and best selling author of 'Restaurant Excellence'.
Marvin shares insights on his journey in the hospitality industry, discussing topics like childhood food memories, the importance of service and hospitality, challenges in the industry, and strategies for success.
Marvin shares insights on his journey in the hospitality industry, discussing topics like childhood food memories, the importance of service and hospitality, challenges in the industry, and strategies for success.
Topics discussed:
· Marvin Alballi's Journey in the Hospitality Industry
· Insights on the Food Industry
· Strategies for Success in the Industry
· Building a Strong Brand and Providing Exceptional Customer Experiences
· Challenges in the Industry and Solutions
· Compassion and Empathy in the Restaurant Industry
Key takeaways and lessons:
- Combining service and hospitality is crucial for creating a positive customer experience.
- Focus on food quality, consistency, and effective marketing strategies for success.
- Avoid overwhelming staff with frequent menu changes and prioritize talent development.
- Emphasise compassion, empathy, and team motivation for a thriving work culture.
- Support Marvin Alballi's work and engage with his insights for inspiration in the hospitality industry.
You can follow Marvin on HERE
You can purchase his book, by clicking on the link - HERE
The show is brought to you by Chef Middle East, you can follow them on HERE
Follow The Chef JKP Podcast on Instagram HERE
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