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Setting Boundaries - don't put up with bad behaviour!
Manage episode 449898496 series 3341856
Sandra Carder에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Sandra Carder 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
How to establish Boundaries:-
Identify the Behaviour Early: Recognise signs of problematic behaviour from the client as early as possible, such as disrespect, unreasonable demands, or poor communication.
Communicate Expectations Clearly: From the outset, establish clear expectations, roles, responsibilities, and acceptable behavior to ensure mutual understanding.
Maintain Professionalism: Stay calm, respectful, and assertive. Never let a difficult client bring you down to their level.
Set Boundaries Firmly: Clearly communicate limits, including appropriate times for contact, acceptable communication methods, and professional boundaries regarding work scope.
Know When to Say No: Learn to decline unreasonable requests that go beyond the agreed-upon scope or violate your professional boundaries.
Document Everything: Keep a thorough record of all communications and agreements to protect yourself if issues escalate.
Offer Solutions, but Hold Your Ground: Provide alternative solutions when conflicts arise but stay firm in what you can and cannot do.
Know When to Walk Away: If a client continually violates boundaries and disrupts your business, it may be time to end the professional relationship.
Self-Care Matters: Working with difficult clients can be stressful. Prioritize self-care and seek support from colleagues or mentors when needed.
Be Honest with Yourself: Reflect on whether the client’s behavior is worth the effort and aligns with your business goals and values.
Follow me at #sellingwithsandra
Contact me on 0418 2222 57
Or Email Sandra on sandra@only-commercial.com.au
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