Where Was I Last Week & Let’s Talk Customer Service

Badass Business Owners: Tips for Small Businesses Serving their Communities

Life can sometimes throw you off track on your goals. But there is always some learning lesson to gain. The last 10 days were not what I planned but I did have an opportunity to view customer service in a new way and today, I’ll share where I was and the customer service lessons, I wanted to share.

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👉 Want to Learn Your Business Numbers Better? Check Out this Affordable Course: Understanding Your Business Numbers

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👉 WEBSITE: BABOLearning.com

👉 YOUTUBE CHANNEL: BABO Learning for Badass Business Owners

👉 Want to Help Support the Channel? The Badass Business Owner Tip Jar

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POPULAR FREE GUIDES / TOOLS

👉 Free Know Your Business Numbers Reference Guide

👉 FREE eGUIDE: 8 Steps to Earning $100,000 in Income in Your Small Business

👉 FREE eGUIDE: How to Read a Profit & Loss Statement

👉 FREE Start Up Guide for Starting a Business

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TOOLS TO HELP YOU RUN A BETTER BUSINESS

A profitable business Starts with knowing Your Business Numbers

Recommended Bookkeeping: Quickbooks Online – My #1 Recommended Resource for Small Business Owners.

👉 Quicken - Home & Business Finances .......Great for beginners with no need for online payment options (Windows version only will do a Profit & Loss Report) – No monthly fees

Business Software 👉 Housecall Pro & 👉 JOBBER

Online software for home service pros. Manage many day to day tasks, same time & money. Get paid quickly (they can link to Quickbooks Online) Both are easy to learn (even if you aren’t techy!)

👉 Gusto Online Payroll - a fantastic, easy to use online payroll system. Why spend your time doing payroll yourself?

MailChimp – Automatically send emails to your customers and create great repeat business

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Books I Recommend to All Small Business Owners – 5 Must Reads

👉 Profit First by Mike Michalowicz

👉 eMyth Revisited by Michael Gurber

👉 ATOMIC HABITS by James Clear

👉 Building a Storybrand by Donald Miller

👉 The ONE Thing by Gary Keller & Jay Papasan

👉 The 12 Week Year - Brian Moran & Michael Lennington

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👉 ** DISCLAIMER on Affiliate Links: I occasionally will have some affiliate links & I do earn a small commission but at no cost to you. I only recommend companies or items that I believe will save you time, money or help make your business better

👉 ** DISCLAIMER: I am not an attorney, CPA, bookkeeper, insurance agent or financial advisor. My videos/podcast are for entertainment & educational purposes only and should not be construed as tax, legal, insurance or financial advice. Please seek out a qualified CPA, attorney, or specialist as needed. I’m sharing my experiences with my businesses and those I have worked for and/or helped coach.

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Local Small Business Owners are the Backbone of All of Our Communities!

The Badass Business Owner Podcast is for Small Business Owners who are tired of living job to job but want to grow their business income & their personal income. In each episode, we discuss how to increase your profits, boost your sales, improve your processes and develop stronger teams. Learn more about pricing correctly, your business numbers & your profit and loss income statement

WHO IS THIS FOR: small business owners who serve their local community & those looking to increase profits, boost sales, improve processes and develop stronger teams. Entrepreneurs who want to make more money & know their business numbers better!

#KnowYourBusinessNumbers #SmallBusinessOwner #tipsforSmallbusiness