D2DCon 2024 | Revolutionizing Solar Maintenance: Hung Nguyen on Creating Client-Centric D2D Solutions | The D2D Podcast

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In this episode of The D2D Podcast, we sit down with Hung Nguyen, Founder and COO of Detach Reset Solar, to dive into how his company fills a crucial gap in the solar industry by specializing in solar panel maintenance. Detach Reset Solar helps solar and roofing companies by handling the removal and reinstallation of solar panels during roofing projects, allowing those companies to focus on their core tasks without getting bogged down in maintenance.

Hung shares how his business model was born out of a simple idea, conceived by his business partner Hunter, and how Detach Reset Solar has grown into a national leader in solar maintenance. He explains how they don't compete with solar companies but collaborate with them, providing crucial support services that allow roofing and solar firms to work efficiently together. Hung also highlights the company's commitment to paying employees above industry standards, ensuring high job satisfaction, which in turn leads to better service for their customers.

Throughout the episode, Hung touches on common objections in the solar maintenance industry, such as concerns around voiding warranties, and how Detach Reset Solar provides peace of mind by offering its own warranty services. He also talks about their core values, including appreciation and gratitude, which are key to their company culture and success.

You’ll find answers to key questions such as:

How a critical problem in the solar industry is being solved.
The impact of a strong company culture on service quality.
Common objections faced in solar maintenance and how to address them.
The importance of collaboration between roofing and solar companies.
Why happy employees lead to better customer experiences.

Looking to streamline your solar maintenance or partner with a reliable service provider? Visit https://detachresetsolar.com/ to see how his company can enhance your solar business and offer seamless support.

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