Crystal-Clear and Error-Free | Three Essential Tools for High-Stakes Communication

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2M ago 14:12

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The best communication in high-stakes environments isn’t complicated. Quite the opposite - it’s structured, clear, and consistent. Small, deliberate shifts in how we transfer information can dramatically improve patient safety, team efficiency, and workplace culture. In this episode, we explore three simple but transformative communication habits that reduce errors and build trust among teams. Finally, we share practical tools you can use today to tighten your communication and improve safety without adding extra workload.

We Discuss:

The Three-Way Repeat-Back: “That’s Correct” Changes Everything
Phonetic Clarifications: Stop the “Norman” Problem
Numbers: Say the Digits
Whiteboards: The Cheapest Safety Tool in the Room
Checklists: Mastering the Basics
Cheaper Than Dirt, More Precious Than Gold

Mentioned in this episode:

Free Tools To Make Medical Practice Easier

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