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Sarah Williams에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Sarah Williams 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
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174: Holiday Shipping Hacks: Surviving the 4th Quarter

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Manage episode 448753133 series 2872971
Sarah Williams에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Sarah Williams 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

It’s the 4th quarter—also known as the busiest, craziest time of the year for product-based business owners! You've planned your 4th quarter promotions and products are arriving, but have you thought about the logistics of fulfilling and shipping all those orders?

In this episode, I share shipping hacks and strategies to help subscription box owners and product-based businesses navigate our busiest quarter… and stay sane doing it!

Prep Packing & Shipping Supplies Early

  • Audit your packing and shipping supplies now: tape, labels, boxes, poly mailers, filler.
  • Order enough to get you through December.
  • Plan for the unexpected.
  • Establish a dedicated storage space for your extra supplies so your team knows exactly where to find what they need.

Optimize Fulfillment by Prepacking, Prepping, and Batch Packing

  • Pre-pack items that will be sold together, like holiday bundles or Black Friday specials.
  • Reduce friction, eliminate unnecessary steps, and gain efficiency
  • Implement batch packing by processing similar orders together for a smoother, faster workflow.

Research Shipping Carrier Cut-off Dates & Have Options

  • Research carrier cut-off dates and set your own Christmas shipping cut-offs well in advance.
  • Overcommunicate! Post these cut-off dates visibly in your social media headers, on your website, and in emails.
  • Stay flexible and ready to adjust by having multiple shipping options.
  • Maintain open communication with your drivers to help manage any unexpected delays.

Be Prepared for Increased Customer Service Volume

  • Expect an increase in customer service inquiries and be transparent with customers about shipping timelines and potential delays.
  • Have a contingency plan in place to deal with lost packages, including a policy for replacements or refunds.

The holiday rush can be chaotic, but with these tips, you’ll feel more prepared than ever to tackle Q4.

Have a shipping manager or team? Have them listen to this episode to boost efficiency and reduce holiday chaos in your shop!

Join me for this episode where I share fulfillment & shipping strategies to help subscription box owners and product-based businesses navigate the busiest, craziest time of year - the 4th quarter. Grab your coffee (or something stronger!) and let’s dive in!

Subscribe to the podcast on your favorite podcast platform and leave a 5-star rating and a review!

Join me in all the places:

Are you ready for Launch Your Box? Our complete training program walks you step by step through how to start, launch, and grow your subscription box business. Join the waitlist today!

  continue reading

212 에피소드

Artwork
icon공유
 
Manage episode 448753133 series 2872971
Sarah Williams에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Sarah Williams 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

It’s the 4th quarter—also known as the busiest, craziest time of the year for product-based business owners! You've planned your 4th quarter promotions and products are arriving, but have you thought about the logistics of fulfilling and shipping all those orders?

In this episode, I share shipping hacks and strategies to help subscription box owners and product-based businesses navigate our busiest quarter… and stay sane doing it!

Prep Packing & Shipping Supplies Early

  • Audit your packing and shipping supplies now: tape, labels, boxes, poly mailers, filler.
  • Order enough to get you through December.
  • Plan for the unexpected.
  • Establish a dedicated storage space for your extra supplies so your team knows exactly where to find what they need.

Optimize Fulfillment by Prepacking, Prepping, and Batch Packing

  • Pre-pack items that will be sold together, like holiday bundles or Black Friday specials.
  • Reduce friction, eliminate unnecessary steps, and gain efficiency
  • Implement batch packing by processing similar orders together for a smoother, faster workflow.

Research Shipping Carrier Cut-off Dates & Have Options

  • Research carrier cut-off dates and set your own Christmas shipping cut-offs well in advance.
  • Overcommunicate! Post these cut-off dates visibly in your social media headers, on your website, and in emails.
  • Stay flexible and ready to adjust by having multiple shipping options.
  • Maintain open communication with your drivers to help manage any unexpected delays.

Be Prepared for Increased Customer Service Volume

  • Expect an increase in customer service inquiries and be transparent with customers about shipping timelines and potential delays.
  • Have a contingency plan in place to deal with lost packages, including a policy for replacements or refunds.

The holiday rush can be chaotic, but with these tips, you’ll feel more prepared than ever to tackle Q4.

Have a shipping manager or team? Have them listen to this episode to boost efficiency and reduce holiday chaos in your shop!

Join me for this episode where I share fulfillment & shipping strategies to help subscription box owners and product-based businesses navigate the busiest, craziest time of year - the 4th quarter. Grab your coffee (or something stronger!) and let’s dive in!

Subscribe to the podcast on your favorite podcast platform and leave a 5-star rating and a review!

Join me in all the places:

Are you ready for Launch Your Box? Our complete training program walks you step by step through how to start, launch, and grow your subscription box business. Join the waitlist today!

  continue reading

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