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Episode Title: Bonus Episode – The Hidden Dangers of E-Bike and E-Scooter Release Date: 3 March 2025 Host(s): Adam Carter Louise Baxter MBE (LouBax) Guest(s): Geraldine Cosh – Product Safety Expert Episode Summary: It’s the final episode of Season 4 , and we’re wrapping up with a bonus episode that could literally save lives . In this special episode, Adam and LouBax introduce Consumer Friend’s latest campaign: Watt Could Go Wrong (yes, that’s WATT, as in electricity—shoutout to LouBax for the pun! 😉). This campaign raises awareness about the hidden dangers of e-bike and e-scooter battery fires and encourages everyone to Buy Safe, Charge Safe, Store Safe. To help us break it all down, we’re joined by Geraldine Cosh , a product safety expert with over 20 years of experience. Geraldine shares insider knowledge on why lithium-ion batteries are such a fire risk, how the laws around these products are struggling to keep up, and what businesses, landlords, and consumers need to do to stay safe. 🚲 E-bikes and e-scooters are great for the environment —but if their batteries overheat or fail , they can catch fire within seconds . The consequences can be devastating, especially for those living in flats or shared housing . 🔥 Did you know? Fires caused by e-bike and e-scooter batteries have tripled since 2020 . Many incidents happen at night while charging —often with counterfeit or damaged batteries . Storage is just as important as charging —blocking a fire exit with an e-bike could be deadly. Whether you own an e-bike, e-scooter, or just charge electronics at home , this episode is a must-listen . Key Takeaways: ✅ Why e-bike and e-scooter battery fires are on the rise ✅ How to identify safe vs. unsafe batteries before you buy ✅ The real risks of modification kits and tampering ✅ Why buying from a reputable UK retailer matter ✅ Essential tips for safely charging and storing batteries ✅ What landlords and social housing providers can do to protect tenants Consumer Friend’s Call to Action: 🚨 Get Involved in the Watt Could Go Wrong Campaign! 🚨 All campaign materials, including posters, guides, and social media assets , are available now on our website. 📲 Download and share them today! → www.consumerfriend.org.uk/campaigns 🙌 Whether you’re a social housing provider, local authority, or a concerned consumer , help us spread the message and keep communities safe. Resources & Links: Watt Could Go Wrong Campaign Hub → Electrical Safety First Guide on Lithium-Ion Batteries → Send us a text Please like, subscribe and rate to help increase the reach in the UK. You can also follow us on socials: Facebook Website: Consumer Friend Twitter: @ConsumerFriendUK Instagram: @ConsumerFriendOfficial TikTok…
How to get your money back (S75)
Manage episode 363978466 series 3405908
Consumer Friend에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Consumer Friend 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
There are protections in place if you are let down by a business when asking for a refund. Its always best to pay by credit card because that offers you protection under Section 75 of the Consumer Credit Act. Adam and Lou talk about how and when you can use it with some amusing examples.
Please like, subscribe and rate to help increase the reach in the UK. You can also follow us on socials:
- Website: Consumer Friend
- Twitter: @ConsumerFriendUK
- Instagram: @ConsumerFriendOfficial
- TikTok
51 에피소드
