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Small Business, Big Impact: How Coffee Shops Shape Community – 01/25/2024
Manage episode 397706241 series 3369142
Valor Coffee에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Valor Coffee 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
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We welcome Valor Alpharetta's Head Coach, Lillabea Goins, back for her third round on the podcast to discuss all sorts of fun with Ethan, including the joys of feedback and failure, the power of cafe in a community, how to be a leader at Valor, and what it's like to be a woman working for three dudes.
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00:00:00 Intro
00:01:06 Use Discount Code BELOVED for 30% off your order of Pageturner
02:06 Welcome Lillabea. Tell us about your role at Valor and a bit about the culture here.
00:03:46 You have a book in front of you today, what is it about?
00:11:42 How do you balance the nostalgia for the original team and the people in your care now?
00:23:33 Can you describe what it’s like to be a woman in a leadership role in specialty coffee?
00:28:33 How has it been leading a team lately?
00:39:29 Lillabea and Ethan explore the differences between male and female leaders in the workplace.
00:52:11 Lillabea’s 12th takeaway from the book and how she applies it in her role.
00:59:07 Our mission is to uplift people through coffee. It starts with the team first, then extends to the guests
01:05:17 Lillabea explains how being vulnerable with guests leads to a deeper connection and better service.
01:12:33 Lillabea asks Ethan: What is your proudest moment as a leader?
01:18:16 There is so much value in serving and cultivating a personal experience.
01:21:20 Your work does not define your worth.
01:28:51 Coffee review - M&M Las Nunes from Rum Baba
01:41:50 We’re grateful to have people send/bring us coffee from all around the world.
01:44:49 Do you have any final words for the Valor Coffee Podcast Community?
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