The Power Of Customer Service Part 2
Manage episode 309653257 series 3037388
BlogTalkRadio.com and The Warren Alvin Show에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 BlogTalkRadio.com and The Warren Alvin Show 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
Customer service. No matter how the world has changed in the past few years, with the advent of doing business on the internet, this one principle remains the same, whether you speak to someone in person, by telephone or in an email or other messaging service. In this new book by Darren Davis, The Power of Customer Service: How to Make It Work for Your Business, you will be treated to an insight into what makes for great interaction with you customers and why it is so vital, through chapters on: The history of retail customer serviceHow it has changedThe power of customer engagementIs the customer always right?Happiness at work and why it is key to greater profitsFocusing on the customerAnd much more… If you have a business, whether it is a traditional retail one or an online giant, customer service is something that you simply must get right. First time, every time. Your business relies on the customers you provide a service to. Without them you will surely fail, but with The Power Of Customer Service you have the perfect platform to deliver great customer service time and again. Get your copy now and start to understand and develop your customer service today!
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