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How Jamie Shanks is blending Learning and Sales Intelligence at Pipeline Signals
Manage episode 380134454 series 3490469
EarlyNode and Nikolas Chapoupis에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 EarlyNode and Nikolas Chapoupis 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
In this episode of The Venture-Scale SaaS Operator, Jamie Shanks talks about Pipeline Signals, a sales intelligence and training company that helps account-based sellers close the pipeline gap by providing real-time insights, training, and a community for sellers. He shares the significance of a customer-centric approach, including monthly business case reviews and feedback-driven product development.
Tune in to learn more about:
~ The versatile blend of software and services offered by Pipeline Signals
~ Maintaining control over your company's destiny and profitability through offshore talent
~ Scaling customer success teams and the economics of serving larger clients
Timestamps:
- (00:00) - Intro
- (00:27) - Pipeline Signals' Purpose
- (01:23) - Target Customers
- (02:15) - Account-Based Selling Process (SPEAR)
- (04:29) - Typical Deal Size for Account-Based Selling
- (05:45) - Founding Story of Pipeline Signals
- (07:39) - Different Product Offerings
- (10:05) - Customer-Centric Approach
- (13:04) - Economics of Managing a Customer Success Team
- (14:28) - Scaling Customer Success Team
- (15:05) - Software Team Structure
- (15:35) - Decision to go Offshore
- (16:39) - Offshore Talent Advice
- (17:51) - Outro
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Follow Jamie Shanks
On LinkedIn: https://www.linkedin.com/in/jamestshanks
Mentioned In The Episode
Pipeline Signals - Signal Intelligence Monitoring Firm
ReactSquad.io - React.js Agency for Startups
EarlyNode
On LinkedIn: https://www.linkedin.com/company/earlynode
On Twitter: https://twitter.com/EarlyNode
On Instagram: https://www.instagram.com/earlynode_crew/
On Facebook: https://web.facebook.com/earlynode
On YouTube: https://www.youtube.com/@earlynode
On TikTok: https://www.tiktok.com/@earlynode
Nikolas Chapoupis
On Twitter: https://twitter.com/nikolas_chap
On LinkedIn: https://de.linkedin.com/in/nikolas-chapoupis
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