Advancing Luxury Private Services through Team Dynamics and Emotional Management

The Private Chef Podcast - Serving the 1%

In this episode, we are joined by Aline Urkumyan, an expert in estate management, personal assistance and team building. With over 17 years of experience in the luxury private service industry, Aline shares her insights on managing and leading teams in Fortune 500 luxury hotels, overseeing private residences, and handling high-rise multifamily properties. She also discusses the importance of anchoring the human experience, self-reflection and emotional management in team dynamics.
Tune in to glean valuable insights on the advantages of incorporating Qigong and neuro-linguistic programming (NLP) for emotional management and maintaining presence in the development of world-class teams.
Listen to this brand new episode of The Private Chef Podcast on:
Apple - https://podcasts.apple.com/us/podcast/advancing-luxury-private-services-through-team-dynamics/id1648363134?i=1000637576255
Spotify - https://open.spotify.com/episode/4lkcvQmrGavQDOLaA6YKi4
Youtube - https://youtu.be/4Muc4VMnVtM?si=Cbw8ioxa9MSCVyLV
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Connect with Aline Urkumyan

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Time Stamps
01:03 Anchoring the Human Experience
03:12 Early Life Lesson in Self-Reflection
08:26 Challenges of Building World-Class Teams
10:41 Seeking Self-Reflection in Hiring
15:15 Encouraging Healthy Team Dynamics
17:24 The Role of Communication in Team Building
19:32 The Importance of Decision-Making
21:30 Encouraging Risk-Taking and Learning from Mistakes
23:20 Living with No Regrets
25:32 The Power of Being Present
27:17 The Benefits of Qigong and NLP
31:51 The Power of Mind Control
34:32 The Importance of Emotional Processing
40:42 The Benefits of Walking Meetings
Sound Bites
"I actually think that micromanaging kills spirit in people."
"I've noticed that people have a more inflated self, I guess, more self-inflated in what they need, not in a selfish way, just more communicative, which I think is healthy."
"To every single problem, there is a solution."
"At the end of the day, I'm an empath. So it helped me really be able to process my personal emotions out immediately presently in the moment."
"Steve Jobs already did walking meetings. So I think there's something to it."
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