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Gartner에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Gartner 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
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SPOTLIGHT: Building, Breaking and Repairing Trust, With Peter H. Kim

22:34
 
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Manage episode 432801795 series 129042
Gartner에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Gartner 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
When organizations break employee trust, Peter H. Kim argues those employees are less willing to go above and beyond to contribute to the organization. Peter, author of “How Trust Works,” goes on to detail why trust in institutions has been declining significantly, despite its importance to our work and lives. Peter explains why we mismanage and misunderstand trust and dives into counterintuitive findings from his research, such as why most people believe they are more effective assessors of trust than they actually are. He also shares why efforts to mitigate risk can have a negative impact on trust between employers and employees. Dr. Peter H. Kim is a professor of management and organization at the Marshall School of Business at the University of Southern California. His research on trust has been published in numerous scholarly journals, has received 10 national/international awards and has been featured by The New York Times, The Washington Post and National Public Radio. He’s the author of “How Trust Works: The Science of How Relationships Are Built, Broken, and Repaired.” His website is www.peterhkim.com. Jessica Knight is a vice president of research in the Gartner HR practice. She leads research teams to identify best practices and new opportunities to address HR executives’ most urgent challenges. Her areas of focus include employee experience, organizational culture, change management and the future of work.
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389 에피소드

Artwork
icon공유
 
Manage episode 432801795 series 129042
Gartner에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Gartner 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
When organizations break employee trust, Peter H. Kim argues those employees are less willing to go above and beyond to contribute to the organization. Peter, author of “How Trust Works,” goes on to detail why trust in institutions has been declining significantly, despite its importance to our work and lives. Peter explains why we mismanage and misunderstand trust and dives into counterintuitive findings from his research, such as why most people believe they are more effective assessors of trust than they actually are. He also shares why efforts to mitigate risk can have a negative impact on trust between employers and employees. Dr. Peter H. Kim is a professor of management and organization at the Marshall School of Business at the University of Southern California. His research on trust has been published in numerous scholarly journals, has received 10 national/international awards and has been featured by The New York Times, The Washington Post and National Public Radio. He’s the author of “How Trust Works: The Science of How Relationships Are Built, Broken, and Repaired.” His website is www.peterhkim.com. Jessica Knight is a vice president of research in the Gartner HR practice. She leads research teams to identify best practices and new opportunities to address HR executives’ most urgent challenges. Her areas of focus include employee experience, organizational culture, change management and the future of work.
  continue reading

389 에피소드

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