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Mindful Onboarding for Small Businesses
Manage episode 422274446 series 3529387
Adam Cooper에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Adam Cooper 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
In this one, I'm delighted to be joined by @Wenceslyne Ong, the Founder of @Elite LVL, a business operations consulting firm with a world-class customer onboarding and continuous improvement framework, helping cost conscious businesses scale.
In this broad ranging conversation, Wenceslyne and I cover all that you need to know about having a strategic and mindful approach to staff onboarding in small and growing businesses.
🌟 Some of my favourite parts were:
✅ How the experience at companies such as Google and Fed Ex inspired Elite’s onboarding mindset;
✅ Why small companies should focus on experience to compete with the larger multinationals;
✅ How onboarding is part of an holistic approach to treating employees in the right way;
✅ How the employee’s individual culture should be considered when onboarding;
✅ Why having a great onboarding program increases staff retention by 82%.
26 에피소드
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