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Create A Culture Of Learning With “Teaching At Scale” at Alto Pharmacy
Manage episode 381082359 series 3501421
Kevin Kruse에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Kevin Kruse 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
Josh Bersin wrote in the Harvard Business Review that “the single main driver of business impact is the strength of an organization’s learning culture.”
But how do you go about creating one?
At Alto Pharmacy, the initiatives to scale a culture of learning are uniquely creative, action-oriented, and practical. To learn more about Alto’s approach, I met with CPO Shannon Wilson.
We covered:
1. Two key cultural initiatives at Alto
- Voice of the employee: employees submit questions, concerns, and feedback on a board. Leadership responds publicly.
- Alto Spotlight: A system to ensure leaders communicate consistently with senior leaders.
2. How Shannon and her team leverage “teaching at scale” to create a culture of learning.
This is done in two main ways:
- They conduct limited amounts of formal training and focus mainly on follow-up interventions and on-the-job practice.
- Finding teachable moments (mistakes and challenges) and diving deep into them.
Shannon was full of creative ideas and approaches to impact culture at scale. Hope you enjoy.
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