EP073: Jon Cumberworth – Client Chat Live Founder & Acting Executives Law Firm Coach

Ten Golden Rules Internet Marketing for Law Firms Podcast

In this episode, Jay Berkowitz interviews the Founder and CEO of Acting Executives, and co-founder of Client Chat Live, Jon Cumberworth. Jon shares his background in the legal space and his experience working with over 650 law firms throughout the U.S. and Canada. He also discusses his transition to working with Acting Executives and his current role as an executive coach and consultant for small to medium-sized law firms. You’ll walk away with tips to develop your business plan, including how to grow your law firm in 2024. Tune in now!

Timestamps:

• 00:00 - Introduction to Ten Golden Rules podcast
• 00:26 - Introduction to Jon Cumberworth
• 01:13 - Jon’s background: working with over 650 law firms to implement Client Chat Live + Acquiring Alert Communications
• 02:35 - Jon’s biggest learning and growth opportunity: oil and gas in Dubai
• 05:19 - The most valuable leadership lessons from Fran Bobb
• 07:31 - Remote work challenges and solutions
• 09:31 - Working with a career coach + Elite Entrepreneurs
• 10:18 - Transitioning to fractional COO at Acting Executives
• 11:23 - 3 tips to develop a killer business plan + November Planning Webinar
• 13:39 - Leadership resources: implementing the Entrepreneurial Operating System + 3Hag Way
• 16:25 - Top growth tips for law firms + identifying your ideal practice areas
• 20:39 - What gives you energy? Identifying personal core values and capabilities
• 24:02 - Personal productivity tools and apps: ChatGPT, Trello, Jira, Monday.com, Upwork, and Slack
• 25:15 - Book recommendations: The Ultimate Sales Machine, Traction, The E Myth Revisited, and Multipliers
• 27:00 - Increased transparency in the workplace
• 28:02 - Podcast recommendations: My First Million, They Don’t Teach This in Law School, and The $500,000 Referral Roadmap with Charley Mann
• 29:00 - A sports fan at heart: the Arizona Wildcats and the Texans
• 30:12 - Closing thoughts: connect with Jon on LinkedIn and actingexecutives.com

Book + Podcast Recommendations:

• What the Heck is EOS? by Gino Wickman and Tom Bouwer
• Traction by Gino Wickman
• 3Hag Way by Shannon Byrne Susko
• The Ultimate Sales Machine by Chet Holmes
• The E Myth Revisited by Michael E. Gerber
• Multipliers by Liz Wiseman
• My First Million by Sam Parr and Shaan Puri
• They Don’t Teach This in Law School by Charley Mann
• The $500,000 Referral Roadmap with Charley Mann by Jay Berkowitz featuring Charley Mann

Mentioned Resources:

• Subscribe to Ten Golden Rules on YouTube
• Get a free quote with Client Chat Live
• Connect with Jon Cumberworth on LinkedIn
• Connect with Ten Golden Rules on LinkedIn
• Follow Ten Golden Rules on Facebook
• Connect with Jay Berkowitz on LinkedIn

About Jon Cumberworth:

With nearly two decades of experience in leading diverse businesses and navigating the complexities of growth, Jon Cumberworth specializes in guiding law firm owners to rise above their peers. Now the Founder and CEO of Acting Executives, his journey, from spearheading multi-million dollar operations in Dubai to co-founding and driving the success of Client Chat Live, gives him a unique perspective on how firms, both big and small, can leverage business frameworks and strategies to achieve consistent success. Having scaled and sold a bootstrapped tech and service business that served over 600 law firms and legal marketing agencies, Jon understands the benefits a trusted advisor can bring to a business owner. His focus is on helping law firm owners and leaders create clarity, providing them with the tools to make their vision a reality. Utilizing his experience and strengths, he aims to assist other business owners in taking advantage of opportunities or avoiding difficult situations.

About Jay Berkowitz:

Jay Berkowitz is a digital marketing strategist with decades of experience in the industry. As the CEO of Ten Golden Rules, he has helped countless law firms and businesses harness the power of the internet to achieve remarkable growth and visibility. Jay is also a renowned keynote speaker and author, sharing his expertise at various industry events and in publications worldwide.

About the Ten Golden Rules Internet Marketing for Law Firms Podcast

Join host Jay Berkowitz on an innovative journey through the world of digital marketing for the legal industry. With his expertise and passion, and world-class guests, Jay empowers legal professionals to thrive in the digital age. Explore topics like Search Engine Optimization, Google advertising, Artificial intelligence, intake strategies, content marketing, and other law firm growth strategies. Jay’s practical advice and industry expertise equip legal professionals to navigate the online world. This podcast is your invaluable resource for unlocking your law firm’s full potential. Get ready for an extraordinary adventure with Jay Berkowitz as your guide in the ever-changing realm of internet marketing for law firms. Your success story begins here!

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