Skill 4: Appropriate assertiveness

Resolve conflict: Everyone can win

Conflict Resolution Network - Helena Cornelius에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Conflict Resolution Network - Helena Cornelius 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

5y ago 44:25

MP3•에피소드 홈

Do you hesitate before speaking up? Fear damaging relationship, blowing up or suffering a backlash? We handle the challenges of Appropriate Assertiveness in this episode from Conflict Resolution Network’s twelve skill approach to handling conflict constructively. the 12 skills approach to resolving your conflicts constructively.
We've tested and refined these skills over many years to support you in better relationships at home, at work and in the community. And help you design much better solutions, too!

Our presenter is Helena Cornelius, a professional psychologist with a wealth of conflict resolving experience.

It's based on the book, Everyone Can Win, by Helena Cornelius, Shoshana Faire and Estella Cornelius. Christine James has joined the writing team for this audio series.

Our music is by Stewart D’Arrietta.

Visit the Conflict Resolution Network website headquarters for the accompanying online Certificate Course, Trainer's Manuals and extra reading at www.crnhq.org

챕터

1. Skill 4: Appropriate assertiveness (00:00:00)

2. Assertive checklist (00:03:56)

3. 'I' statement format (00:12:46)

4. Refusing requests (00:31:41)

5. Consequence confrontation (00:33:43)

6. Summary (00:42:00)

14 에피소드

#MBA #Society #Relationship #Business #Self-Improvement #Conflict Resolution Network - Helena Cornelius #Conflict #Resolution #Dispute #Communication #Anger #Assertiveness #Podcasting Education #Conflict Managed #IT Management #Collaboration #Winning