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#42 - Creating Memorable Customer Experiences w/ Tyler Jensen (Part 1)
Manage episode 436292868 series 3585111
Scott Grates에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Scott Grates 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
This episode of RDR is the first part of a conversation between Scott and Tyler Jensen, founder of Insurarisk University. Tyler is a speaker on top performance, a certified insurance counselor & an optimist coach.
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Episode Markers:
(0:00) - Episode Intro
(1:30) - Show Start
(1:55) - What is an Optimist Coach?
(4:00) - Strategies to Stay Optimistic
(6:45) - Value & Experience
(10:15) - Embedding in Onboarding Process
(12:15) - Don't Trust Your Memory & Being Seen
(13:15) - Employee Experience
(13:45) - Becoming Referable & Culture
(15:00) - Key Elements to Creating Culture
(17:15) - Craving to be Recognized
(18:30) - Empowering Team Members & Integrity
(20:15) - Insurarisk University & Connecting with Tyler
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Scott Grates Links:
Referrals Done Right Book Pre Sales - https://www.referralsdonerightbook.com
Referrals Done Right FB Group - https://www.facebook.com/groups/296359076662332
Insurance Agency Optimization - https://www.agencyoptimization.com
Scott Grates Website - https://www.scottgrates.com
Love Living Local - https://www.instagram.com/lovelivinglocal315
Scott's FB - https://www.facebook.com/scott.grates.1
Instagram - https://www.instagram.com/scottgrates
Tyler Jensen's Links:
Tyler's Website - https://www.tylerjjensen.com
Insurarisk Website- https://www.insurariskuniversity.com/
Instagram - https://www.instagram.com/tyler_j_jensen
Facebook - https://www.facebook.com/profile.php?id=61558802128625
Linkedin - https://www.linkedin.com/in/tyler-jensen
YouTube - https://www.youtube.com/channel/UC5IDcFyXDaIs1MxMNJYDB8w
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The Referrals Done Right Podcast is sharing the secrets to creating infinite opportunities to grow your small business. Hosted by Scott Grates.
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