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The secret of successful change management
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Manage episode 333989231 series 3370242
Mark Bothe Audioservices, European PES Network, David Poyser, Mark Bothe Audioservices, European PES Network, and David Poyser에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Mark Bothe Audioservices, European PES Network, David Poyser, Mark Bothe Audioservices, European PES Network, and David Poyser 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
The Lithuanian PES becoming one
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In 2010 the Lithuanian PES were 46 separate organisations, and they merged to become to 11 separate organisations. In 2018, they took a bolder step when those eleven organisations all unified to become just one body. This wasn’t just an 'administrative change'. The number of purely admin jobs massively decreased and in just two years the Lithuanian PES achieved a remarkable increase of 30% in the number of staff who talk to clients. Inga Balnanosiene, Head of the Lithuanian PES, talks about how this was achieved.
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