How participative management is transforming a Belgian Public Employment Service
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Though Actiris is a very small PES (it is only responsible for one town - Brussels), many PES observers feel that it has made great strides forward in 'participative management' (a less hierarchical approach to management). One of the Leaders of this approach is Caroline Mancel, their interim Director General, who talks about the process of adopting participative management at in a PES in this podcast.
The book recommended by Caroline in the interview is 'Reinventing Organisations' by Frédéric Laloux (its full title is Reinventing Organizations: A Guide to Creating Organizations Inspired by the Next Stage of Human Consciousness Laloux, published in 2014) - also available in French.
The Participative Management techniques she describes in Actiris are quite specialist, with up to seven different formal management responses to a decision. Belgium is a federal state with three separate autonomous PES, one for the French-speaking area, one for the Flemish/Dutch-speaking area, and Actiris in Brussels which for the bi-lingual capital of Belgium.
If you would like to know more about Actiris, this is their website https://www.actiris.brussels/en/citizens/ (as you would expect in Brussels, it is also in Dutch and French). We would love feedback from our listeners! Let us know your comments and suggestions:
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Visit us at: https://www.pesnetwork.eu/podcast
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