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63. IVRs & The Future- Today, Yesterday & Tomorrow (Interactive Voice Response) w/Andy Begnoche, VP Operations, Holdcom
Manage episode 367793935 series 3490007
Denise Venneri에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Denise Venneri 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
On Tuesday, 10/11/22 - you're in for a great episode on the My Curious Colleague podcast whereby my colleague, Andrew Begnoché of Holdcomshares why he thinks IVRs (Interactive Voice Response) are not dead... AND... later proceeds to aptly, oddly enough, compares IVR's to Cher. (PS you'll need to listen at the end where he explains this comparison).
There's ideas that you can consider TODAY to ensure your IVR is relevant, eye opening Near-Term IVR news that your software may have now but just not enabled... AND... finally, I get to understand what Web 3.0 is and how it might look like in our industry in the Future (check out snippet here to listen in for a peek).
I'd like to think I ask Andy the types of questions - digging into the details & clarifications - you'd ask (but I probably asked a few more..).
Either way, there's plenty of Ahas! in this episode for everyone. So do check out S4 Ep63 of the My Curious Colleague • CPGCX & More #podcast with my colleague, Andy Begnoche.
--- Send in a voice message: https://podcasters.spotify.com/pod/show/denise-venneri/message💲Ad colleague (Liquid I.V.):
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