MGMA Podcasts podcast

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Grown-Up Stuff: How to Adult

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Favorite Grown-Up Moments from Season 3 40:54

14 weeks 전40:54

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40:54

Taxes, Voting, Recycling—oh my! After navigating this jungle of grown-up responsibilities together, we're taking a quick summer breather to recharge our adulting batteries. But before we temporarily hang up our responsible pants, join us for this special episode packed with our favorite kernels of wisdom from the season so far AND get an exclusive preview of the fresh adulting adventures awaiting you when Grown-Up Stuff returns in late summer! Think of this episode as your adulting victory lap—complete with confetti and zero paperwork required! See omnystudio.com/listener for privacy information.…

MGMA Podcasts

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Welcome to the MGMA Podcast Network, your gateway to insightful discussions and expert analysis on key topics in healthcare management. Dive into a diverse array of shows tailored to meet the interests and needs of healthcare professionals like you. Explore the experiences and perspectives of trailblazing women in healthcare on "Women in Healthcare," or discover innovative strategies and solutions for your practice on "Business Solutions." Stay updated on the latest industry trends and news with "Week in Review," and gain valuable insights from industry leaders and MGMA members on "Member Spotlight." Don't miss our flagship show, "MGMA Insights," where we delve deep into the most pressing issues facing healthcare organizations today. Whether you're seeking inspiration, practical advice, or in-depth analysis, the MGMA Podcast Network is your trusted companion on your journey towards excellence in healthcare management. Tune in and join the conversation today!

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#MGMA #Business #Fitness #Medicine #Healthcare #Medical Practice #Medical Group #Physicians #Nursing #Doctor Who #Health and Well-Being #Rev Cycle #RCM #Staffing

MGMA Podcasts

17 subscribers

updated 5일 전

시리즈 홈•Feed

726 에피소드

#MGMA #Business #Fitness #Medicine #Healthcare #Medical Practice #Medical Group #Physicians #Nursing #Doctor Who #Health and Well-Being #Rev Cycle #RCM #Staffing

Todos os episódios

MGMA Podcasts

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MGMA Insights: A Strategic Approach to Building High-Performing Teams 30:20

5일 전30:20

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30:20

In this episode of the MGMA Insights Podcast, Dr. Michael Neal, a practicing optometrist and founder of Build My Team . Dr. Neal shares his transformative approach to healthcare hiring while addressing critical challenges like staff turnover, burnout and creating a high-performing practice culture. Drawing from lessons learned in his own practice and insights from top service industries, he offers practical strategies for medical practice leaders to enhance their hiring process. Key Takeaways: 03:20 Hiring Paradigm Shift: Move beyond resume-based hiring to assessment-driven candidate selection 10:42 Mindset Matters: Prioritize candidates with a genuine desire to serve and find fulfillment in healthcare 13:29 Transferable Hiring Strategies: Approach works across different healthcare specialties and practice types 17:09 Burnout Prevention: Strategically building the right team can dramatically reduce practice leader stress 18:01 Emotional Impact: Reduce Sunday night anxiety and Monday morning dread through strategic hiring 21:21 Team Performance: Replace low-performing team members to improve overall practice culture and retain top talent Resources: Visit the Build My Team website to learn more Connect with Dr. Michael Neal on LinkedIn Read Rocket Fuel : By Gino Wickman and Mark C. Winters - Available on Amazon Read Mindset : By Carol Dweck - Available on Amazon Additional Resources: MGMA Playbooks MGMA Events MGMA Consulting MGMA DataDive MGMA Stat MGMA Podcasts Email us at dwilliams@mgma.com if you would like to appear on an episode. If you have a question about your practice that you would like us to answer, send an email to advisor@mgma.com . Don't forget to subscribe to our network wherever you get your podcasts.…

MGMA Podcasts

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MGMA Insights: Leadership Insights for Navigating Modern Healthcare Challenges 32:26

12일 전32:26

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32:26

In this episode of the MGMA Insights Podcast , host Daniel Williams joins Mark Noon, a retired US Air Force medical leader and founder of LEADERSHIPTEN to explore leadership challenges amid cultural adaptations in the post-pandemic workplace. With extensive experience coaching healthcare organizations, Mark shares critical leadership strategies for medical practice managers and administrators while offering practical approaches to team development and patient experience. Key Takeaways: [ 04:12 ] Career Evolution: Mark transitioned from military medical laboratory work to leadership consulting, demonstrating the importance of adaptability in professional growth [ 10:00 ] Leadership Challenges: Four primary leadership challenges identified: Communication Motivation Delegation Culture building [ 12:11 ] Workplace Flexibility: Embracing remote work requires trust, understanding individual work styles, and creating flexible communication strategies [ 18:21 ] Cross-Role Understanding: Implement role-playing exercises to help team members understand each other's responsibilities and improve interdepartmental communication [ 21:42 ] Accountability Strategies: Establish two-way accountability Practice upward accountability Take personal responsibility for commitments [ 30:00 ] Employee Expectations: Employees want leaders who: Are personally known Demonstrate professional competence Genuinely care about team members Resources: Visit the LEADERSHIPTEN website Connect with Mark Noon on LinkedIn Set Up: Timeless Leadership Skills for Your Success Download the 4 Elements of Leadership Economics Additional Resources: MGMA Playbooks MGMA Events MGMA Consulting MGMA DataDive MGMA Stat MGMA Podcasts Email us at dwilliams@mgma.com if you would like to appear on an episode. If you have a question about your practice that you would like us to answer, send an email to advisor@mgma.com . Don't forget to subscribe to our network wherever you get your podcasts.…

MGMA Podcasts

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MGMA Business Solutions: Alleviating Provider Burnout with AI and Automation 26:57

19일 전26:57

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26:57

In this episode of the MGMA Business Solutions Podcast , Dr. Michael Blackman, Chief Medical Officer at Greenway Health , explores how AI and automation can help reduce provider burnout and improve medical practice efficiency. The conversation highlights Greenway's Clinical Assist technology while offering insights for medical practice leaders looking to leverage AI as a supportive tool rather than a replacement for healthcare professionals. Key Takeaways: 05:39 AI as an Assistant, Not a Replacement 08:47 Ambient Documentation with Greenway Clinical Assist 13:19 Time Pressure Reduction 15:27 Staff Adoption Strategy 18:49 Enhanced Information Retrieval 20:17 Future Trends in Clinical Decision Support, Virtual Care, and Healthcare Interoperability Resources: Visit the Greenway Health website Learn more about Greenway Clinical Assist Connect with Dr. Michael Blackman on LinkedIn Additional Resources: MGMA Playbooks MGMA Events MGMA Consulting MGMA DataDive MGMA Stat MGMA Podcasts Email us at dwilliams@mgma.com if you would like to appear on an episode. If you have a question about your practice that you would like us to answer, send an email to advisor@mgma.com . Don't forget to subscribe to our network wherever you get your podcasts.…

MGMA Podcasts

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MGMA Business Solutions: Cracking the Code on Healthcare Workforce Retention 22:28

26일 전22:28

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22:28

In this episode of the MGMA Business Solutions Podcast, host Daniel Williams sits down with Chris Franklin, President of LocumTenens.com , and Alison Sawyer, Vice President of Strategy and Innovation, to unpack recent research on clinician workforce trends. The conversation reveals surprising findings about job satisfaction, retention and what truly motivates today's healthcare professionals. This topic will be featured in the upcoming MGMA webinar, " Cracking the Clinician Code: Insights To Attract & Retain Top Talent Today ." Key Takeaways: 03:32 Surprising Statistics 06:09 Top Retention Factors 11:55 Generational Insights 17:19 Retention Risk 18:28 Improving Work Environment 15:13 Critical Warning Resources: MGMA Webinar - "Cracking the Clinician Code: Insights To Attract & Retain Top Talent Today" - July 29th at 1:00 PM ET (11:00 AM MT) - Learn more and register here LocomTenens.com and Advisory Board Study - Survey Insights: What to Know About the Clinician Workforce Today Additional Resources: MGMA Playbooks MGMA Events MGMA Consulting MGMA DataDive MGMA Stat MGMA Podcasts Email us at dwilliams@mgma.com if you would like to appear on an episode. If you have a question about your practice that you would like us to answer, send an email to advisor@mgma.com . Don't forget to subscribe to our network wherever you get your podcasts.…

MGMA Podcasts

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MGMA Insights: Managing Disruptive Physician Behavior with Dr. Christopher Kodama 20:31

28일 전20:31

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20:31

In this MGMA podcast episode, host Daniel Williams talks with Dr. Christopher Kodama, MD, MBA, founder of EverSpark , about managing disruptive physician behavior. They define what disruptive behavior looks like in healthcare settings, discuss its impact on practice culture, and outline actionable strategies for addressing it—covering preparation, conversation techniques, and follow-up. Dr. Kodama also previews his upcoming session at the MGMA Leaders Conference in Orlando. Main Points: 00:50 – Introduction and Guest Welcome 01:38 – Dr. Kodama's Background and Career Journey 05:13 – Understanding Disruptive Physician Behavior 06:36 – Defining Disruptive Behavior 08:20 – Identifying Disruptive Dynamics in Practice 11:53 – Approaching the Difficult Conversation 17:44 – Follow-Up and Mitigating Risk 20:23 – Conclusion and Upcoming Conference Details Additional Resources: MGMA Playbooks MGMA Events MGMA Consulting MGMA DataDive MGMA Stat MGMA Podcasts Email us at dwilliams@mgma.com if you would like to appear on an episode. If you have a question about your practice that you would like us to answer, send an email to advisor@mgma.com . Don't forget to subscribe to our network wherever you get your podcasts.…

MGMA Podcasts

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MGMA Week in Review: Medicare Fee Schedule Changes, Digital Forms Frustration, and The Pitt’s Emmy Nominations 12:55

4 weeks 전12:55

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12:55

In this episode of the MGMA Week in Review podcast, hosts Daniel Williams and Colleen Luckett share the latest healthcare industry news, including proposed changes to Medicare payments, healthcare consumer experience trends, and an Emmy-nominated medical drama. Plus, they highlight a leadership story from MGMA Connection Magazine and spotlight MGMA’s Women Healthcare Leaders Resource Group. Key Takeaways: 00:50 Welcome and Introduction 01:25 Medicare Physician Fee Schedule Updates ( Medical Economics ) 04:14 The Importance of First-Time Energy in Patient Care ( Physician’s Practice ) 06:12 Authenticity in Medical Dramas ( Chief Healthcare Executive ) 08:07 Healthcare Communication and Consumer Satisfaction ( Smart Communications 2025 Healthcare Benchmark Report ) 11:31 Inspiring Leadership Journey ( MGMA Connection Magazine ) 13:16 Conclusion and Call for Contributions Additional Resources: MGMA Playbooks MGMA Events MGMA Consulting MGMA DataDive MGMA Stat MGMA Podcasts Email us at dwilliams@mgma.com if you would like to appear on an episode. If you have a question about your practice that you would like us to answer, send an email to advisor@mgma.com . Don't forget to subscribe to our network wherever you get your podcasts.…

MGMA Podcasts

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MGMA Business Solutions: Transforming Primary Care with Human-Centered AI 22:25

5 weeks 전22:25

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22:25

In this episode of the MGMA Business Solutions Podcast, host Daniel Williams sits down with Phill Tornroth , Vice President of Engineering at Elation Health . Together, they explore the revolutionary impact of AI on primary care, discussing how technology can reduce clinician burden, streamline workflows and bring human-centered design to healthcare technology. Elation Health received two awards from the 2025 Best in KLAS: Software and Services report : one for Small Practice Ambulatory EMR/PM and another for EMR-Centric Virtual Care Platforms. Key Takeaways: 05:46 Clinical-First Strategy 09:15 Note Assist Innovation 11:37 Actions Feature 14:19 User-Friendly AI Design 16:41 AI's Potential in Healthcare 20:39 Validated User Experience Resources: Visit the Elation Health website to learn more Learn more about Elation Note Assist Learn more about Elation Actions 2025 Best in KLAS: Software and Services report Connect with Phill Tornroth on LinkedIn Additional Resources: MGMA Playbooks MGMA Events MGMA Consulting MGMA DataDive MGMA Stat MGMA Podcasts Email us at dwilliams@mgma.com if you would like to appear on an episode. If you have a question about your practice that you would like us to answer, send an email to advisor@mgma.com . Don't forget to subscribe to our network wherever you get your podcasts.…

MGMA Podcasts

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MGMA Member Spotlight: Linda Carroll on MGMA's Resource Group for AAPI Healthcare Leaders 25:06

5 weeks 전25:06

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25:06

In this episode of the MGMA Member Spotlight podcast, host Daniel Williams talks with Linda Carroll , a certified medical practice executive and co-facilitator of MGMA’s AAPI Healthcare Leaders Resource Group . The discussion explores Linda’s work and life in Alaska, the value of resource groups, and the importance of culturally responsive leadership. Linda shares how telehealth is bridging gaps in rural care and how MGMA communities help foster mentorship, connection, and visibility for Asian American and Pacific Islander leaders in healthcare. Timestamps: [00:50] – Introduction and Host Welcome [01:24] – Meet Linda Carroll: Experience and Background [01:54] – Life in Alaska: Winter and Work [03:53] – Linda's Journey into Healthcare [07:03] – Healthcare in Anchorage: Challenges and Innovations [11:26] – MGMA Resource Groups: An Overview [12:06] – AAPI Healthcare Leaders Resource Group [16:39] – Cultural Conversations and Shared Experiences [22:30] – Upcoming Events and Final Thoughts Resources: MGMA Member Resource Groups Live MGMA AAPI Resource Group Live: Tuesday, July 15th at 12:00 PM EDT – Register Here Crying in H Mart: A Memoir , by Michelle Zauner – Purchase on Amazon Additional Resources: MGMA Playbooks MGMA Events MGMA Consulting MGMA DataDive MGMA Stat MGMA Podcasts Email us at dwilliams@mgma.com if you would like to appear on an episode. If you have a question about your practice that you would like us to answer, send an email to advisor@mgma.com . Don't forget to subscribe to our network wherever you get your podcasts.…

MGMA Podcasts

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MGMA Week in Review: Healthcare Policy, Rural Hospital Challenges, and Private Practice Growth 13:34

5 weeks 전13:34

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13:34

On this episode of the MGMA Week in Review podcast, hosts Daniel Williams and Colleen Luckett dive into key updates shaping medical group practices. They explore how healthcare leaders—especially Chief Nursing Officers—are becoming central to advocacy efforts, examine the mounting pressures on rural hospitals, and break down how real estate decisions can either support or stall private practice growth. Plus, they share new MGMA Stat poll results on operational costs and preview insights from the latest issue of MGMA Connection magazine on the future of independent practices. Timestamps and Resources: 00:50 – Welcome to MGMA Week in Review 01:26 – The Importance of Policy and Advocacy in Healthcare ( Health Leaders Media ) 03:37 – Upcoming Government Affairs Webinar ( Government Affairs Webinar ) 04:35 – Challenges Facing Rural Hospitals ( Beckers Hospital Review ) 06:55 – MGMA Stat Poll Insights ( MGMA Stat ) 09:11 – Real Estate Considerations for Medical Practices ( Medical Economics ) 12:03 – What’s Next for Medical Practice Leaders? ( MGMA Connection Magazine ) 13:46 – Conclusion and Upcoming Events Additional Resources: MGMA Playbooks MGMA Events MGMA Consulting MGMA DataDive MGMA Stat MGMA Podcasts Email us at dwilliams@mgma.com if you would like to appear on an episode. If you have a question about your practice that you would like us to answer, send an email to advisor@mgma.com . Don't forget to subscribe to our network wherever you get your podcasts.…

MGMA Podcasts

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MGMA Business Solutions: Streamlining Post-Acute Care Coordination 20:31

6 weeks 전20:31

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20:31

In this episode of the MGMA Business Solutions Podcast, host Daniel Williams sits down with Kate Warnock and Maja Vojnovic from Forcura to explore the challenges medical practices face in post-acute care documentation and coordination. The conversation reveals insights from a recent survey that highlights the administrative burdens practices experience and offers innovative solutions to streamline workflows. Forcura is also sponsoring an upcoming MGMA webinar titled, "Reducing Physician Practice Administrative Burden." Timestamps: [0:50] - Introduction [06:52] - Time Drain of Documentation [11:11] - System Fragmentation [12:19] - Satisfaction Crisis and Opportunity for Improvement [13:48] - Hidden Billing Opportunities [16:38] - Practical Solution for Simplifying Documentation Management [17:58] - Practice Efficiency with New Technology Resources: Visit the Forcura website Learn more about Forcura Circle MGMA Webinar: "Reducing Physician Practice Administrative Burden," July 31 at 1:00 PM ET - Register Here Forcura + Fierce Survey: Post-Acute Care Coordination: 12 Key Findings and Recommended Actions Additional Resources: MGMA Playbooks MGMA Events MGMA Consulting MGMA DataDive MGMA Stat MGMA Podcasts Email us at dwilliams@mgma.com if you would like to appear on an episode. If you have a question about your practice that you would like us to answer, send an email to advisor@mgma.com . Don't forget to subscribe to our network wherever you get your podcasts.…

MGMA Podcasts

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Ask MGMA: Is It Ethical to Limit Patients Based on How Visits Are Billed? 9:17

6 weeks 전9:17

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9:17

In this Ask MGMA episode, hosts Daniel Williams and Cristy Good tackle a question that often trips up medical practices: Can a provider turn away a patient because of the patient’s insurance or the billing method? They lay out the ethical stakes, compliance rules, and legal pitfalls of selective scheduling. Drawing on CMS guidance and professional standards, Cristy outlines fair-billing best practices and share practical tips for leaders who must balance RVU goals with equal access to care. Timestamps: 00:00 – Introduction to the Ask MGMA Podcast 01:20 – Ethics and Billing: Can Providers Refuse Patients? 03:22 – Ethical Concerns and Compliance Implications 04:12 – Official Guidelines on Patient Selection 06:27 – Best Practices for Ethical and Compliant Billing 07:53 – Final Thoughts and Resources Resources: ASHA Ethical Guidelines Outsources Strategies PMC Article Additional Resources: MGMA Playbooks MGMA Events MGMA Consulting MGMA DataDive MGMA Stat MGMA Podcasts Email us at dwilliams@mgma.com if you would like to appear on an episode. If you have a question about your practice that you would like us to answer, send an email to advisor@mgma.com . Don't forget to subscribe to our network wherever you get your podcasts.…

MGMA Podcasts

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MGMA Week in Review: Medicaid Cuts, Bathroom Cleanliness, and a Happy 4th of July! 14:36

6 weeks 전14:36

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14:36

In this special Fourth of July edition of the MGMA Week in Review podcast, hosts Daniel Williams and Colleen Luckett share timely healthcare insights alongside some holiday cheer. They start with a major policy development: a Senate-approved tax bill that could cut nearly $1 trillion from Medicaid—posing serious implications for hospitals, rural providers, and medical groups. The episode also covers how bathroom cleanliness can shape patient perceptions, new MGMA poll results on wait times, and a forecast of where inpatient and outpatient care are headed over the next decade. The episode closes with an overview of a new ACP proposal to reform risk adjustment and promote health equity. Timestamps 00:50 – Welcome and Happy 4th of July! 01:29 – 4th of July Plans and Weekend Fun 02:11 – Healthcare News: Legislative Updates ( Chief Healthcare Executive ) 05:06 – The Importance of Clean Bathrooms in Medical Offices ( Physicians Practice ) 07:37 – Patient Wait Times: A Growing Concern ( MGMA Stat ) 10:04 – Future of Healthcare: 10-Year Forecast ( Becker's Hospital Review ) 13:17 – Risk Adjustment Overhaul for Better Health Equity ( Medical Economics ) 14:58 – Closing Remarks and 4th of July Wishes Additional Resources: MGMA Playbooks MGMA Events MGMA Consulting MGMA DataDive MGMA Stat MGMA Podcasts Email us at dwilliams@mgma.com if you would like to appear on an episode. If you have a question about your practice that you would like us to answer, send an email to advisor@mgma.com . Don't forget to subscribe to our network wherever you get your podcasts.…

MGMA Podcasts

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MGMA Insights: Transforming Patient Care Through Behavioral Health Integration 29:47

7 weeks 전29:47

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29:47

In this MGMA Insights podcast episode, host Daniel Williams discusses behavioral health integration with clinical health psychologist and consultant Dr. Jonas Bromberg, Psy.D , of Crossroads Health Consulting. Dr. Bromberg explains how medical practices can incorporate mental health support and bridge the gap between physical and emotional healthcare. The conversation explores strategies for implementing behavioral health services, understanding the mind-body connection, and reducing mental health treatment stigma. Through research and practical examples, Dr. Bromberg shows how integrating behavioral health can improve both patient outcomes and practice efficiency. The discussion covers implementation strategies, billing considerations, and the importance of treating mental health as a core component of patient care. Key Takeaways: [01:10] - Dr. Bromberg's Background [05:20] - Understanding Behavioral Health Integration [09:27] - Mind-Body Connection in Healthcare [14:00] - Clarifying Terminology: Behavioral Health vs. Mental Health [18:30] - Billing and Financial Considerations [22:20] - Measuring Success Beyond Revenue [26:15] - Implementation Strategy for Practices Resources: Dr. Jonas Bromberg at Crossroads Health Consulting Connect with Dr. Jonas Bromberg on LinkedIn Additional Resources: MGMA Playbooks MGMA Events MGMA Consulting MGMA DataDive MGMA Stat MGMA Podcasts Email us at dwilliams@mgma.com if you would like to appear on an episode. If you have a question about your practice that you would like us to answer, send an email to advisor@mgma.com . Don't forget to subscribe to our network wherever you get your podcasts.…

MGMA Podcasts

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MGMA Member Spotlight: Inside the Early Careerist Resource Group 17:49

7 weeks 전17:49

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17:49

In this episode of the MGMA Member Spotlight podcast, host Daniel Williams talks with the leaders behind MGMA’s Early Careerist Resource Group — a supportive space for emerging healthcare leaders to connect, grow, and navigate the challenges of stepping into their first leadership roles. Guests Agnes Edukere, MHA (Melody Health), Melinda Mastel, MBA, MS, FHFMA, CMPE, PMP (Medical College of Wisconsin), and Tori Cordova, BS-HCM, CPPM, CPC, COC, CHONC (Banner MD Anderson Cancer Center) discuss how the group came together, the real-world topics they explore, and why peer-level support is so valuable. You’ll hear practical insights for early-career professionals, including tips they wish they had known starting out, and how the group fosters leadership, networking, and confidence-building in a low-pressure environment. The next Early Careerist Group meeting is Tuesday, July 8 at 3:00 PM EDT via Zoom. Register at mgma.com/events . Episode Timestamps: 00:50 – Introduction and Overview 02:06 – Meet the Panelists 05:01 – Understanding the Early Careerist Resource Group 07:58 – Challenges Faced by Early Career Professionals 09:58 – Meeting Format and Topics 13:23 – The Value of Joining the Group 14:37 – Advice to Our Younger Selves 17:25 – Conclusion and Upcoming Events Additional Resources: MGMA Playbooks MGMA Events MGMA Consulting MGMA DataDive MGMA Stat MGMA Podcasts Email us at dwilliams@mgma.com if you would like to appear on an episode. If you have a question about your practice that you would like us to answer, send an email to advisor@mgma.com . Don't forget to subscribe to our network wherever you get your podcasts.…

MGMA Podcasts

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MGMA Week in Review: ACA Mandate Upheld, Clinician Retention Challenges, and Cybersecurity Priorities 15:49

7 weeks 전15:49

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15:49

In this episode of the MGMA Week in Review podcast, hosts Daniel Williams and Colleen Luckett cover five top stories impacting medical group leaders this week. Topics include the Supreme Court’s decision to uphold the ACA’s preventive services mandate, new data on clinician job satisfaction and turnover risk, operational insights on patient encounter volume, expert advice on building a non-punitive workplace culture, and the increasing importance of layered cybersecurity in healthcare. Whether you're in the C-suite or managing daily workflows, this episode delivers strategic updates and real-world insights to keep you informed and prepared. Timestamps: 00:50 – Welcome and Introduction 01:57 – Breaking News: Supreme Court Upholds ACA Preventive Services Mandate ( Healthcare Dive ) 04:24 – Clinician Workforce Survey: Job Satisfaction vs. Retention ( LT.com Study ) 07:24 – Managing Patient Encounter Volume ( MGMA Stat ) 10:30 – The Importance of a Non-Punitive Workplace Culture ( Health Leaders Media ) 13:36 – Layered Cybersecurity in Healthcare ( Health Tech Magazine ) 16:05 – Conclusion and Farewell Additional Resources: MGMA Playbooks MGMA Events MGMA Consulting MGMA DataDive MGMA Stat MGMA Podcasts Email us at dwilliams@mgma.com if you would like to appear on an episode. If you have a question about your practice that you would like us to answer, send an email to advisor@mgma.com . Don't forget to subscribe to our network wherever you get your podcasts.…

MGMA Podcasts

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MGMA Insights: Protecting Your Medical Practice in the Digital Age 23:33

8 weeks 전23:33

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23:33

In this episode of the MGMA Insights Podcast, host Daniel Williams sits down with Rana McSpadden, a medical practice consultant from SVMIC, to dive deep into the critical world of cybersecurity for healthcare organizations. With rising threats and sophisticated hacking techniques, this episode provides medical practice leaders with essential strategies to protect their patient data, maintain operational continuity, and build a culture of digital security. McSpadden will speak more on this topic during the upcoming 2025 MGMA Leaders Conference. Key Takeaways: [06:08] - Cybersecurity as a Whole-Organization Responsibility [07:30] - Evolving Cybersecurity Threats to Medical Practices [16:45] - HIPAA and Cybersecurity Compliance [18:40] - Practical Protection Strategies [20:41] - Insurance and Financial Preparedness [21:35] - Emerging Cybersecurity Trends to Watch Resources: HHS Voluntary Cybersecurity Program - visit here OCR Security Risk Analysis Initiative - read here Connect with Rana McSpadden on LinkedIn 2025 MGMA Leaders Conference - register here Additional Resources: MGMA Playbooks MGMA Events MGMA Consulting MGMA DataDive MGMA Stat MGMA Podcasts Email us at dwilliams@mgma.com if you would like to appear on an episode. If you have a question about your practice that you would like us to answer, send an email to advisor@mgma.com . Don't forget to subscribe to our network wherever you get your podcasts.…

MGMA Podcasts

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Ask MGMA: Are Security Cameras HIPAA-Compliant in Medical Practices? 9:25

8 weeks 전9:25

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9:25

In this Ask MGMA episode, Senior Editor Daniel Williams and Senior Advisor Cristy Good explore the legal and ethical issues around using security cameras in medical practices. They cover camera placement rules, HIPAA risks, audio recording concerns, compliance best practices, and why legal consultation is critical. Practice leaders also get actionable steps and key resources to stay compliant. 00:50 Introduction to the Ask MGMA Podcast 01:56 Understanding Security Camera Placement in Healthcare 02:46 Audio Recording and Compliance Risks 03:41 Defining PHI and Compliance Steps 04:58 Third-Party Vendors and Compliance 05:35 Signage and State Laws 07:18 Key Steps for Practice Leaders 08:11 Resources and Final Thoughts Additional Resources: MGMA Playbooks MGMA Events MGMA Consulting MGMA DataDive MGMA Stat MGMA Podcasts Email us at dwilliams@mgma.com if you would like to appear on an episode. If you have a question about your practice that you would like us to answer, send an email to advisor@mgma.com . Don't forget to subscribe to our network wherever you get your podcasts.…

MGMA Podcasts

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MGMA Week in Review: CMS Fines Hospitals, Telehealth Outpaces In-Person Visits, and AI Disrupts Care Delivery 14:43

8 weeks 전14:43

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14:43

In this MGMA Week in Review episode, hosts Daniel Williams and Colleen Luckett break down key healthcare headlines, including CMS hospital penalties, new research on the speed and cost-effectiveness of video consultations, and how AI and consumer tech are reshaping care delivery. Plus, practical tips for keeping medical practices on schedule and why being likable at work may impact your career. Full article links are available in the show notes. 00:50 Introduction and Episode Overview 01:58 CMS Hospital-Acquired Condition Reduction Program ( Chief Healthcare Executive) 03:57 The Benefits of Video Consultations ( Medical Economics ) 06:48 The Great Disruption in Healthcare ( Real Clear Health ) 09:31 Running on Time: Improving Patient Experience ( Physicians Practice ) 12:37 The Importance of Likability at Work ( SmartBrief ) 15:01 Conclusion and Farewell Additional Resources: MGMA Playbooks MGMA Events MGMA Consulting MGMA DataDive MGMA Stat MGMA Podcasts Email us at dwilliams@mgma.com if you would like to appear on an episode. If you have a question about your practice that you would like us to answer, send an email to advisor@mgma.com . Don't forget to subscribe to our network wherever you get your podcasts.…

MGMA Podcasts

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Business Solutions: Smooth Operations and Smoother Care 22:05

9 weeks 전22:05

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22:05

In this episode of the MGMA Business Solutions Podcast, host Daniel Williams sits down with Kate Daniels, Senior Director of Franchises, Associations and Buying Groups, and Hyrum Gray, Solution Consulting Manager from Oracle NetSuite. They dive deep into how medical practices can transform their operations by embracing modern technological solutions, addressing critical challenges in healthcare administration, and streamlining complex business processes. Key Takeaways: [06:36] - Manual Processes Barrier [10:14] - Unified Platform Benefits [13:18] - Change Management Strategy [15:39] - Implementation Best Practices [17:37] - Technology Adoption Advice [20:49] - Community Learning Resources: Learn more about Oracle NetSuite - visit here Additional Resources: MGMA Playbooks MGMA Events MGMA Consulting MGMA DataDive MGMA Stat MGMA Podcasts Email us at dwilliams@mgma.com if you would like to appear on an episode. If you have a question about your practice that you would like us to answer, send an email to advisor@mgma.com . Don't forget to subscribe to our network wherever you get your podcasts.…

MGMA Podcasts

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Ask MGMA: How to Right-Size Staffing for Value-Based Care vs. Fee-for-Service 13:03

9 weeks 전13:03

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13:03

In this episode of Ask MGMA , host Daniel Williams is joined by Cristy Good to break down staffing strategies in primary care—comparing what works in value-based care versus fee-for-service models. They dive into how staffing ratios shift between these models, how technology and care teams play a role, and why benchmarking matters. Cristy also shares practical tips for preventing burnout and walks through actionable steps for practices moving toward value-based care. Stick around for a rapid-fire round of myth-busting to separate fact from fiction in staffing trends. 00:51 – Introduction and Welcome 02:04 – Staffing Benchmarks: Value-Based Care vs. Fee-for-Service 05:20 – Role of Technology in Care Delivery 05:50 – Benchmarking and Measuring Staffing Effectiveness 07:44 – Preventing Burnout Through Smarter Staffing 08:44 – Steps for Transitioning to Value-Based Care 11:19 – Rapid-Fire Myth Busting: What Practices Get Wrong 12:12 – Final Thoughts and Where to Start Additional Resources: MGMA Playbooks MGMA Events MGMA Consulting MGMA DataDive MGMA Stat MGMA Podcasts Email us at dwilliams@mgma.com if you would like to appear on an episode. If you have a question about your practice that you would like us to answer, send an email to advisor@mgma.com . Don't forget to subscribe to our network wherever you get your podcasts.…

MGMA Podcasts

1
MGMA Week in Review: May Job Growth, Public Health Budget Cuts, and 2025 Cost Pressures 17:27

9 weeks 전17:27

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17:27

In this episode of the MGMA Week in Review podcast, hosts Daniel Williams and Colleen Luckett highlight key developments shaping healthcare in 2025. They recap powerful moments from the recent MGMA Summit—including a moving story from a trauma survivor—and share the latest data on provider compensation and procedural trends. Also in focus: the strong healthcare job growth reported in May, a closer look at rising operating costs, strategies to improve patient engagement, and the growing impact of federal budget cuts on public health funding. Tune in for timely insights and practical takeaways for medical practice leaders. 00:50 Introduction and Host Welcome 01:27 Highlights from the Summit Conference ( MGMA Summit ) 03:32 MGMA Data Team Announcement ( MGMA DataDive ) 05:28 Healthcare Job Market Update ( Medical Economics ) 08:18 Rising Operating Costs in Healthcare ( MGMA Stat ) 10:46 Strategies for Strengthening Patient Engagement ( Physicians Practice ) 14:40 Impact of Federal Budget Cuts on Public Health ( Chief Healthcare Executive ) 17:36 Conclusion and Listener Engagement Additional Resources: MGMA Playbooks MGMA Events MGMA Consulting MGMA DataDive MGMA Stat MGMA Podcasts Email us at dwilliams@mgma.com if you would like to appear on an episode. If you have a question about your practice that you would like us to answer, send an email to advisor@mgma.com . Don't forget to subscribe to our network wherever you get your podcasts.…

MGMA Podcasts

1
Business Solutions: AI's Transformative Power in Healthcare Workflows 21:22

10 weeks 전21:22

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21:22

In this episode of the MGMA Business Solutions Podcast, host Daniel Williams sits down with Aaron Reinke, MD, a board-certified family physician and director of clinical informatics. Together, they explore how artificial intelligence and technology are transforming healthcare delivery. With a background in engineering and medicine, Dr. Reinke shares insights into reducing administrative burdens, improving patient interactions, and leveraging AI tools like Microsoft Dragon Copilot to help physicians rediscover the joy of practicing medicine. Key Takeaways: Rural Healthcare Technology Challenges [05:11] Limited internet connectivity can impact telemedicine Aging populations may be initially suspicious of new technologies Requires transparent communication about AI and technology tools Physician Burnout Mitigation [08:37] Technology can reduce hours spent on administrative tasks after work AI helps physicians focus on healing and human connection Allows more time for meaningful patient interactions Administrative Burden Reduction [09:38] AI tools like DAX Co-Pilot can dramatically reduce documentation time Physicians spend less time typing and more time connecting with patients Helps level the technological playing field for providers with varying tech skills Patient Acceptance of AI Tools [12:17] Transparency is key to building patient trust Explain HIPAA compliance and data protection Highlight how AI improves overall patient care experience AI Implementation Best Practices [17:06] Provide one-on-one support for technology adoption Use early adopters to mentor and guide less tech-savvy providers Personalize training to individual learning styles and practice needs Future of AI in Healthcare [19:08] AI will help integrate patient information more efficiently Shift from data collection to meaningful patient connection Goal is treating patients as whole persons, not just medical cases Resources: Microsoft Dragon Copilot - Learn more here Connect with Dr. Aaron Reinke on LinkedIn Additional Resources: MGMA Playbooks MGMA Events MGMA Consulting MGMA DataDive MGMA Stat MGMA Podcasts Email us at dwilliams@mgma.com if you would like to appear on an episode. If you have a question about your practice that you would like us to answer, send an email to advisor@mgma.com . Don't forget to subscribe to our network wherever you get your podcasts.…

MGMA Podcasts

1
Ask MGMA: How to Right-Size Patient Panels Without Burning Out Your Providers 11:44

10 weeks 전11:44

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11:44

In this episode of Ask MGMA, host Daniel Williams and co-host Cristy Good delve into the complexities of panel size management for medical group practices. They discuss the importance of capacity planning, workforce utilization, care team strategy, and burnout prevention. The episode includes practical insights into panel attribution, right-sizing based on risk and resources, workload distribution, and the role of technology in optimizing care. Cristy also shares tips on measuring and monitoring key metrics to ensure successful implementation of panel management strategies. 00:51 – Introduction and Welcome 01:22 – Understanding Panel Size Management 04:12 – Right Sizing with Risk and Resources 05:38 – Distributing Workload Across Care Teams 06:42 – Optimizing Schedules for Panel Management 07:38 – Aligning Compensation with Panel Size 10:12 – Key Metrics and Checkpoints 11:12 – Final Thoughts and Resources Additional Resources: MGMA Playbooks MGMA Events MGMA Consulting MGMA DataDive MGMA Stat MGMA Podcasts Email us at dwilliams@mgma.com if you would like to appear on an episode. If you have a question about your practice that you would like us to answer, send an email to advisor@mgma.com . Don't forget to subscribe to our network wherever you get your podcasts.…

MGMA Podcasts

1
MGMA Week in Review: Summit Insights, Compensation Strategy, and the Future of Patient Tech 16:11

10 weeks 전16:11

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16:11

In this episode of the MGMA Week in Review podcast, hosts Daniel Williams and Colleen Luckett share timely insights on the most pressing issues in healthcare. They cover key takeaways from the MGMA Summit, explore the latest compensation strategies, and highlight innovative trends shaping the connected patient experience. You'll also hear discussion on CMS policy changes, violence in healthcare settings, and how practices can improve engagement and workplace safety. 00:51 Introduction and Podcast Overview 02:01 MGMA Stat Poll: Compensation Strategy Insights ( MGMA Stat ) 03:44 Highlights from the MGMA Summit Digital Conference ( MGMA Summit ) 09:42 CMS Rescinds Emergency Abortion Guidance ( Fierce HealthCare ) 11:44 Violence Against Healthcare Workers: A Growing Concern ( Chief Healthcare Executive ) 15:07 The Connected Patient Experience: Embracing Innovation ( Med City News ) 16:38 Conclusion and Upcoming Content Additional Resources: MGMA Playbooks MGMA Events MGMA Consulting MGMA DataDive MGMA Stat MGMA Podcasts Email us at dwilliams@mgma.com if you would like to appear on an episode. If you have a question about your practice that you would like us to answer, send an email to advisor@mgma.com . Don't forget to subscribe to our network wherever you get your podcasts.…

MGMA Podcasts

1
Member Spotlight: Mentorship and Building Meaningful Connections 29:55

11 weeks 전29:55

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29:55

In this episode of the MGMA Member Spotlight Podcast, host Daniel Williams sits down with Dr. Dea Robinson, a healthcare leader with extensive experience in hospital medicine, consulting, and organizational learning. Dr. Robinson shares her career path, insights on physician burnout, the importance of mentorship, and strategies for building meaningful connections in healthcare. Key Takeaways: [01:02] Dr. Robinson's journey into healthcare [05:43] Mentorship through MGMA [09:34] High engagement and burnout among physicians [14:13] Clinical vs. non-clinical engagement [18:58] The importance of intentional human connection [22:23] The importance of mentorship for professional development [26:07] Guiding younger physician leaders and embedding accountability [29:11] Using the workplace as a learning laboratory Resources: Connect with Dr. Dea Robinson on LinkedIn Receive expert guidance through the MGMA Mentor Program Dr. Dea Robinson's co-authored AJM study: The 5 Rs of Cultural Humility Additional Resources: MGMA Playbooks MGMA Events MGMA Consulting MGMA DataDive MGMA Stat MGMA Podcasts Email us at dwilliams@mgma.com if you would like to appear on an episode. If you have a question about your practice that you would like us to answer, send an email to advisor@mgma.com . Don't forget to subscribe to our network wherever you get your podcasts.…

MGMA Podcasts

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MGMA Week in Review: PTO Policies, Behavioral Health Integration, and Patient Care Enhancement 7:45

11 weeks 전7:45

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7:45

In this episode of the MGMA Week in Review podcast, host Daniel Williams shares timely updates on key issues facing medical practices. The episode begins with a look at how organizations are managing paid time off (PTO) and why effective PTO policies are vital to workplace culture and employee retention. It then explores the growing integration of behavioral health into primary care, with a focus on collaborative care models. The episode wraps with a spotlight on the phrase “We’ll take care of that,” and how those five words can significantly enhance the patient experience. 00:00 Introduction and Technical Difficulties 00:43 Welcome to MGMA Week in Review 01:07 Handling Medical Practice Staff's PTO ( MGMA Stat ) 03:38 Integrating Behavioral Health into Primary Care ( Axios ) 05:59 The Power of 'We'll Take Care of That' ( Physicians Practice ) 07:11 Conclusion and Next Week's Preview Additional Resources: MGMA Playbooks MGMA Events MGMA Consulting MGMA DataDive MGMA Stat MGMA Podcasts Email us at dwilliams@mgma.com if you would like to appear on an episode. If you have a question about your practice that you would like us to answer, send an email to advisor@mgma.com . Don't forget to subscribe to our network wherever you get your podcasts.…

MGMA Podcasts

1
Ask MGMA: How to Cut Costs and Improve Efficiency in Your Medical Practice 13:29

11 weeks 전13:29

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13:29

In this episode, host Daniel Williams talks with senior advisor Cristy Good about practical ways to cut costs and boost efficiency in medical practices. They address key challenges like rising labor, tech, and inflation-driven expenses, and explore solutions such as cloud-based tools, smarter scheduling, strategic outsourcing, and cross-training staff. The episode also covers how to avoid overspending and make better use of group purchasing organizations. Cristy offers advice for leaders feeling overwhelmed by vendor costs and explains how MGMA members can get additional support. 00:50 Introduction and Welcome 01:21 Today's Topic: Reducing Expenses and Boosting Efficiency 02:15 Challenges in Cost Management 04:25 Effective Cost-Cutting Strategies 09:54 Cross-Training and Scheduling Innovations 11:14 Leveraging Group Purchasing Organizations 13:12 Conclusion and Contact Information Additional Resources: MGMA Playbooks MGMA Events MGMA Consulting MGMA DataDive MGMA Stat MGMA Podcasts Email us at dwilliams@mgma.com if you would like to appear on an episode. If you have a question about your practice that you would like us to answer, send an email to advisor@mgma.com . Don't forget to subscribe to our network wherever you get your podcasts.…

MGMA Podcasts

1
MGMA Insights: Compliance, Consent, and the Psychology of Defiance 31:21

12 weeks 전31:21

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31:21

In this MGMA Insights podcast episode, Daniel Williams sits down with Dr. Sunita Sah, a tenured professor at Cornell University and author of Defy. Together, they explore the subtle but powerful psychology behind compliance and informed consent. Drawing from her experiences as a physician and organizational psychologist, Dr. Sah discusses why patients — and even medical professionals — often follow advice they disagree with, and how we can build greater confidence, clarity, and autonomy in healthcare decision-making. [00:04:00] The Scan She Didn’t Want Dr. Sah tells a personal ER story that sparked her research into why we comply, even when we know we shouldn't. [00:09:00] The Five Elements of True Consent A breakdown of capacity, knowledge, understanding, freedom to say no, and personal authorization — and how this differs from compliance. [00:14:00] Why It’s Hard to Speak Up “Insinuation anxiety” is the discomfort we feel when we risk questioning those in power — even when the stakes are high. [00:20:00] Leadership Lessons from Healthcare Classrooms Dr. Sah shares how physicians in her Cornell classes are rethinking how they lead and communicate through values-driven decision-making. [00:24:00] False Defiance vs. Real Defiance Not all resistance is rooted in values. Dr. Sah explains how to recognize the difference between performative opposition and meaningful dissent. Resources: Dr. Sunita Sah’s Website Defy by Dr. Sunita Sah - Buy on Amazon or Listen on Audible Join the MGMA Book Club — Defy is featured in an upcoming session More MGMA Insights Episodes Additional Resources: MGMA Playbooks MGMA Events MGMA Consulting MGMA DataDive MGMA Stat MGMA Podcasts Email us at dwilliams@mgma.com if you would like to appear on an episode. If you have a question about your practice that you would like us to answer, send an email to advisor@mgma.com . Don't forget to subscribe to our network wherever you get your podcasts.…

MGMA Podcasts

1
MGMA Week in Review: AI Trends in Medical Practices, Virtual Care Growth, and Medicaid Cuts 15:44

12 weeks 전15:44

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15:44

In this episode of the MGMA Weekend Review, hosts Daniel Williams and Colleen Luckett discuss major trends affecting independent medical practices, including the rise of AI tools that lessen administrative burdens and combat physician burnout. Additionally, they explore the potential impacts of the U.S. House's recently passed Medicaid cuts, urging listeners to stay informed and advocate for their needs. 00:50 Introduction and Weekly Catch-Up 02:09 AI in Medical Practices ( Healthcare IT News ) 05:26 Managing Stress and Burnout ( MGMA Stat ) 08:08 Virtual Care: The Future of Healthcare ( Medical Economics ) 12:06 Medicaid Cuts and Their Impact ( Healthcare Dive ) 16:07 Conclusion and Sign-Off Additional Resources: MGMA Playbooks MGMA Events MGMA Consulting MGMA DataDive MGMA Stat MGMA Podcasts Email us at dwilliams@mgma.com if you would like to appear on an episode. If you have a question about your practice that you would like us to answer, send an email to advisor@mgma.com . Don't forget to subscribe to our network wherever you get your podcasts.…

MGMA Podcasts

1
MGMA Insights: Aligning Your Mind For Effective Healthcare Leadership 27:34

13 weeks 전27:34

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27:34

Author and psychotherapist Britt Frank returns to the MGMA Insights podcast to discuss her new book, Align Your Mind. She and host Daniel Williams explore the power of "parts work," how to navigate the inner critic, manage stress during high-pressure times, and lead yourself with more clarity and compassion. Key Takeaways: 00:45 — Welcoming back Britt Frank; Introduction to her new book, Align Your Mind ; book availability at local and national retailers. 02:15 — Why "Align" Your Mind, Not "Fix" It: Britt compares mental health to tire or spinal alignment — a shift in thinking about how we manage ourselves. 06:10 — Introduction to "Parts Work": Understanding the mind as a system of different parts and voices; practical everyday examples (e.g., "part of me wants to relax, part of me wants to work"). 09:10 — How to Build a Relationship with Your Inner Critic: Instead of fighting it, validate it ("That's a little bit true") to deactivate stress responses. 13:30 — Real-World Mindfulness: Daniel shares his retreat disappointment; Britt explains how to "diffuse" from negative thinking and find alternative truths. 18:50 — Managing Stress in Healthcare Settings: How to realign expectations realistically when facing staff shortages, flu season, and patient overflow. 22:30 — Micro-Yes Strategy: How to break big challenges into tiny, doable steps to prevent overwhelm and support momentum. Resources: Britt Frank’s Website: brittfrank.com Purchase Align Your Mind at Amazon , Barnes & Noble or Target Connect with Britt Frank on LinkedIn Additional Resources: MGMA Playbooks MGMA Events MGMA Consulting MGMA DataDive MGMA Stat MGMA Podcasts Email us at dwilliams@mgma.com if you would like to appear on an episode. If you have a question about your practice that you would like us to answer, send an email to advisor@mgma.com . Don't forget to subscribe to our network wherever you get your podcasts.…