The Importance of Employee Experience in the Progress Stage of Sustainable Growth

Lead For Clarity

As companies hit the progress stage of growth, it's important not to get complacent and assume the hard work is over. In this episode, Melanie, Shandel and guest, HR consultant Skye Mercer, discuss strategies for acknowledging success, getting employee feedback, and pruning back to set yourself up for continued growth.
Skye shares insights on navigating the progress stage of growth. The team discusses the importance of employee experience and having strong HR foundations in place. Skye offers tips for celebrating accomplishments, conducting annual planning, checking in with teams, and letting go of old habits to prepare for the next phase. Skye shares examples of companies that have succeeded or struggled in this phase based on their people practices. Practical tools are also provided for annual planning, team check-ins and more.
Key Takeaways:

• Treat your people strategy as importantly as your financial strategy. Your employees are the most important part of your business.
• Have strong HR foundations like employee handbooks and clearly defined values in place before reaching the progress stage.
• Celebrate accomplishments regularly by making successes visible and recognizing individuals' contributions.
• Conduct annual HR planning to map out your people strategy and compliance priorities for the upcoming year.
• Create a "stop doing" list to prune back inefficient tasks and free up capacity for the next phase.
• Check in regularly with your team using a structured framework, and understand their preferences for communication and support.
• Rethink traditional performance review models and look for new ways to motivate employees.

Resources:

• Skye's Free HR Resources and sign up for her blog
• 2024 Employee Handbook Update Checklist
• Connect with Skye on LinkedIn

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