GA 521 | Celebrating Quick Wins with Alen Ganic

Gemba Academy Podcast: Lean Six Sigma | Toyota Kata | Productivity | Leadership

Ron Pereira: Lean Thinker & Co-Founder of Gemba Academy, Ron Pereira: Lean Thinker, and Co-Founder of Gemba Academy에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Ron Pereira: Lean Thinker & Co-Founder of Gemba Academy, Ron Pereira: Lean Thinker, and Co-Founder of Gemba Academy 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

1M ago 32:56

MP3•에피소드 홈

This week’s guest is Alen Ganic. Ron and Alen discussed Alen’s work with the City of Grand Rapids, process improvement from the customer perspective, and the importance of celebrating quick wins. An MP3 audio version of this episode is available for download here.

In this episode you’ll learn:

Alen’s favorite quotes (2:02)
His background (5:21)
How the mayor discovered lean (9:12)
An anecdote about the water department (10:47)
What you can do to introduce and sustain a lean initiative (15:03)
Focusing on process improvement from the customer’s perspective (21:27)
The importance of measuring (22:50)
Approaching those “in the middle” (24:10)
Alen’s advice for those getting started (29:23)

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