The one with the Cameroon customer experience evolution - Georges Essama E91
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🎤Expand your global perspective in “The one with the Cameroon customer experience evolution” with Georges Essama of Cameroon Telecommunications in CX Passport episode 91🎧 What’s in the episode?...
💪The emerging CX discipline of Cameroon
📈The first CX index for Cameroon
🌍The world's best peppercorn
👉Starting a Customer Experience care as a front line agent
💡Change the change management model
✨Small CX victories influence larger CX initiatives
📖The Bible as a Customer Experience guide
Hosted by Rick Denton “I believe the best meals are served outside and require a passport”
💭“Customer Experience is about people's lives” - Georges
Episode resources:
LinkedIn: linkedin.com/in/georgesessama
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