The one where surfing proves Good CX is Good Business - Tony Sanchez E90
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🎤Dude…My mind is blown in “The one where surfing proves Good CX is Good Business” with Tony Sanchez Vice President, Customer Experience at Comcast Advertising in CX Passport episode 90🎧 What’s in the episode?
🤯You MUST listen to Tony tie surfing to business...mind blown
👉Experience as the differentiator...even in industries you wouldn't expect it!
💡Doing Customer Experience before he knew it was CX
💥Real, actionable, winning insight...by BEING with the customer
😋Yum! Mexican-Korean fusion food
✅The business impact...the results...that's what matters
💭“Only bring what's important and will add value” - Tony
Hosted by Rick Denton “I believe the best meals are served outside and require a passport”
Episode resources:
Website: effectv.com
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