))
How to Coach Your Customer Success Team to Be More Strategic
Manage episode 482235426 series 3598254
CS RevSpeak에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 CS RevSpeak 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
In this episode, I break down what being strategic actually means in a Customer Success context. And how you, as a CS leader, can help your team move from task execution to value leadership.
We’ll walk through:
- The 5 core behaviors that define strategic CSMs
- How to coach and enable your team to develop this skillset
- Tactical ways to embed strategic thinking into your culture and operating model
Plus, I’ll share real frameworks, coaching questions and enablement tips you can start using right away.
If you want to build a CS team that drives revenue, retention and long-term customer value, not just completes tasks, this episode is a must-listen.
Subscribe to CS RevSpeak!
If you found today’s episode valuable, make sure to subscribe on your favorite podcast platform so you never miss an episode. We’d love to hear your thoughts—leave a review and let us know how we’re doing!
Connect with Us:
- Join the Conversation: Customer Success Leaders Hub on LinkedIn
- Subscribe to Our Newsletter: Stay updated with the latest strategies for revenue-driven Customer Success. Sign up here.
- Follow Angeline: Get more insights and tips on LinkedIn. Follow Angeline on LinkedIn.
- Book a 1:1 Coaching Session: Ready to transform your CS team? Book a call with Angeline.
- Visit Our Website: Explore more resources and insights. CS RevSpeak
Until next time, keep driving success and speaking the language of revenue!
32 에피소드
공유
