Meet the Community IT Help Desk

Community IT Innovators Nonprofit Technology Topics

Community IT Innovators에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Community IT Innovators 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

7M ago 19:31

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A week in the life of the Help Desk Team

Ever wonder what it takes to be a help desk analyst, or what our Help Desk Team does in a typical week?

We’re inordinately proud of our Help Desk Team, the first and usually only point of contact for most staff for most clients.

Listen to this presentation on a typical week and learn about the teamwork, expertise, and continual learning that goes into providing excellent IT support service.

“You all do such an amazing job, with such great positive energy, and we always get such great feedback from our clients about the service they receive from the help desk. It’s really, it’s so critical to all of the work that we do.
So I just want to thank each one of you for all your hard work and your diligence.”

Johan Hammerstrom, CEO

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Register to attend a webinar in real time, and find all past transcripts at https://communityit.com/webinars/
email Carolyn at [email protected]
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Thanks for listening.

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