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38 - Gratitude in Business
Manage episode 430349448 series 3504714
Kari Lotzien에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Kari Lotzien 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
It can be tempting to offer steep discounts or to host large events to show appreciation to your customers but I think we need to be cautious. In this episode, I am discussing practical and cost-effective ways for small business owners to show appreciation for their customers in personal ways that cost very little. Personalized and genuine gestures are so valued. This is where I think small businesses have an edge over large corporations. Showing sincere appreciation while balancing financial responsibility, can help you build meaningful connections without overspending.
Key Moments:
- 04:30 Listen to your customers to learn what matters to them. Notice small details.
- 06:20 Implement the Platinum Rule when it comes to customer appreciation.
- 08:45 Be creative and financially smart when planning how to demonstrate gratitude to your customers. When your journey becomes bigger than you, how many other lives will you impact and enrich?
- 15:00 Could you build VIP access or offer package deals instead of discounts?
21:45 How can you ensure that your customer appreciation efforts are good for your customers and your business?
Contact Kari Lotzien | Be the Anchor:
Key Links from this Episode:
- Learn more about Private Coaching with Kari
- Book a call to discuss the best options for your situation directly.
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