Ep. 31. Content for AI products (Kyra Lee, UserTesting)

Writers of Silicon Valley

Patrick Stafford에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Patrick Stafford 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

22d ago 53:45

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I know, I know. A lot of AI. But I swear, the conversation in this one is really worth listening to.

For so many organizations, the use of AI is dictated by the CEO, or head of product, etc. Rarely do content designers take the effort or initiative to actually develop an idea of how AI should be integrated.

That's why this interview with Kyra Lee from UserTesting was so fascinating to me. Kyra and her colleagues have taken the initiative to create a "playbook" about how AI should be approached in their design philosophy.

We talk about that, plus...

Why Kyra's interest moved from working in law to UX
How UX writers and content designers can take part in quality research
What Kyra has learned about testing content with users
Why not ALL of your content actually needs to be in the user interface
An approach to AI for user research that maintains a human touch...

As always, let me know your thoughts: patrick@uxcontent.com.

(Also, yes...audio is a bit off today. Again. Please be patient as I fix some ongoing issues!)

Connect with Kyra:

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