How to calm an angry person in 90 seconds or less

Vet Life Reimagined

Megan Sprinkle, DVM, Megan Sprinkle, and DVM에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Megan Sprinkle, DVM, Megan Sprinkle, and DVM 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

2y ago 43:48

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What if you could know EXACTLY what to say to Calm An Angry Person in 90 Seconds Or Less?

Vet Life Reimagined is excited to bring a unique episode with guest, Kerry Mensior, Executive Director of IDEA, the International De-Escalation Association.
It's fair to say that in the veterinary profession, we have to deal with some human emotions. This episode will give you an understanding about neuroscience, personality science, and core human drivers to calm yourself and someone else who is in a survival state.
*Please hit the "follow" button on your podcast app to support the show!
Resources:
IDEA website
Free BANK values assessment
Email Kerry to get your other tools: [email protected]
Kerry's De-Escalation Conversations Podcast
Vet Life Reimagined YouTube channel
About the Guest:
A 30-year Law Enforcement veteran, Kerry Mensior is the face of change in how First Responders, K-12 Educators, and medical professionals communicate with the people they serve. He teaches a revolutionary set of tools that allow you to quickly develop rapport, effectively communicate, De-Escalate, and negotiate with people in all situations, including people in emotional crises.

Kerry is a retired Sergeant with the San Diego Police Department, and for 30 years he served as a highly decorated Police Officer, Detective, and Sergeant. He is now the Executive Director of the non-profit, IDEA.

IDEA
theidea.world is a non-profit called International De-escalation Association
Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
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