169. Don't Be a ZQ: Make Your Conversations Count

Think Fast Talk Smart: Communication Techniques

Think Fast Talk Smart and Matt Abrahams에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Think Fast Talk Smart and Matt Abrahams 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

2M ago 23:32

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 What makes a great conversation?

“Many of us dread small talk,” says Harvard Business School professor and author Alison Wood Brooks. Yet she believes these everyday exchanges are the gateway to deeper connection and opportunity. An expert in the science of conversation, Wood Brooks, teaches a popular course titled Talk and has spent years researching what makes a great conversation. "Big things often start with small talk," she notes. "It’s not about avoiding it; it’s about knowing how to use it to uncover something meaningful."
In this LinkedIn Live episode of Think Fast, Talk Smart, Wood Brooks joins host Matt Abrahams to share a practical framework for mastering small talk and making it enjoyable, even for those who loathe it. Drawing from her "topic pyramid" approach, Wood Brooks breaks down how to elevate a conversation from mundane chitchat to something memorable. “Think of it as a treasure hunt,” she suggests. “Small talk is where you start looking for golden nuggets that can lead to deeper engagement.”

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Chapters:

(00:00) - Introduction
(00:52) - What Makes a Good Conversation?
(03:11) - The Topic Pyramid
(05:52) - Preparation for Small Talk
(08:08) - Remembering Conversation Details
(09:46) - Asking Too Many Questions
(11:39) - Conversation Goals and Contexts
(15:33) - Virtual vs In-Person Conversations
(17:22) - The Importance of Listening
(21:16) - Think Fast Talk Smart Premium
(22:34) - Conclusion