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Episode 3: How to Build Positive Relationships Through Email
Manage episode 302310038 series 2982251
Lisa Partridge에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Lisa Partridge 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
It's not just Zoom Fatigue we're suffering from, it's Email Fatigue too!
The emails we send need to make the reader feel positive. But, how do we do this? What are the key ingredients in writing an email that is clear and compassionate at the same time?
Hi, I’m Lisa, your host and I have spent over a decade designing and delivering professional email writing skills workshops. In that time, I’ve shared some techniques that have helped many professionals improve their email writing significantly!
In this episode I will share:
- the 3 fundamental questions to ask yourself before writing any email
- what to include in the opening section of an email
- my thoughts on adapting our writing style to suit the reader’s style
- The Case Study of “Rachel”
- how to write clearly & customize our language to the audience
- the 3 elements of a compassionate email reply to a complaint
Articles I refer to in this episode are:
- How to Manage Email Overload at Work by Caroline Castrillon
- Why I CC'ed You on this Email (TheCooperReview.com)
https://thecooperreview.com/why-i-cced-you-on-email/
If email writing is a professional skill that you would like to develop, please connect with me to discuss your specific writing challenges and I can design a learning program that will help you!
Connect with Lisa on:
Website: https://www.sixcomms.org/
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