Tough Conversations

The Look & Sound of Leadership

Essential Communications - Tom Henschel에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Essential Communications - Tom Henschel 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

3y ago 25:33

MP3•에피소드 홈

A leader, initially described to his coach as clueless, confronts a hard truth about himself. In the process, he gains a four-step tool to guide him through tough conversations.

Core Concepts in this episode:
To convey a tough message and maintain a positive relationship:
1. Start with a full-stop. Act, don’t RE-act. Identify why this conversation is important.

2. Express intention. Say why you’re having the conversation and what your concerns are.

3. Be clear. Be simple. Identify what you wish were different specifically.

4. Attend to the relationship. At every step, even in the conversation, consider the other person.

Related Archive Categories:
Communication Skills
Management Skills
Relationship Skills

Related Tips & Episodes:
Combating Emotional Hijacks

The Conflict Conversation

A Difficult Conversation

Short Sounds Confident

Smoothing Harsh Edges

Books to boost your skills in tough conversation:

Difficult Conversations
Crucial Conversations

The library of all the past episodes is at: https://essentialcomm.com/podcast

Subscribe to the HTML version at: https://essentialcomm.com/subscribe/

Be in touch with Tom at: https://essentialcomm.com/contact/

Thanks to all of you who are in touch and who post reviews. Much gratitude!

See you next month!

246 에피소드

#Leadership #MBA #Business #Careers #Self-Improvement #Podcasting Education #Essential Communications - Tom Henschel #Executive Coaching #Executive Presence