33 Years of Kindness: The Story of La Jolla Cosmetic


Manage episode 297677236 series 2952397
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Marie Olesen, La Jolla Cosmetic’s longtime leader and CEO, joins us as the inaugural guest of the La Jolla Cosmetic Podcast. With LJC Podcast host and Chief Community Officer Monique Ramsey, Marie reflects on 33 years of passion for service and excellence -- from the day in 1988 when Dr. Merrel Olesen left his position as the Chief of Plastic Surgery at Scripps to found LJC, through the distinction of receiving the MyFaceMyBody Global Plastic/Cosmetic Surgery Practice of the Year in 2020 -- and everything in between. As the leader of San Diego’s most well-known cosmetic surgery practice, Marie shares her most pivotal experiences, including:
  • The response she received to her first customer service feedback letter from the General Manager of Disneyland in 1956
  • The unforgettable feedback she received from patients in the early years that led to big changes for all patients
  • What it really means to win the UT’s Best of San Diego 20 years running
Whether you’ve been a patient for 3 decades or haven’t picked up the phone yet, listen in for the one thing Marie wants all patients to know if they’re considering LJC and stay to the end to receive a special promo for your next visit. LINKS
Read Marie’s letter to Disneyland in 1956 Learn more about the MyFaceMyBody Award Winners 2020 and the San Diego Union-Tribune Best of 2020 Support or learn more about the organizations mentioned on this episode:
Mother Antonia Brenner
Las Patronas
Humble Design. Take a screenshot of this podcast episode with your phone and show it at your consultation or appointment, or mention the promo code PODCAST to receive $25 off any service or product of $50 or more at La Jolla Cosmetic. La Jolla Cosmetic is located just off the I-5 San Diego Freeway at 9850 Genesee Ave, Suite 130 in the Ximed building on the Scripps Memorial Hospital campus. To learn more, go to ljcsc.com or follow the team on Instagram at @ljcsc The La Jolla Cosmetic Podcast is a production of The Axis.Special Guest: Marie Olesen.

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