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Finance and Account Management
Manage episode 408036607 series 3529387
Adam Cooper에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Adam Cooper 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
In this episode, I’m thrilled to be joined by @Rachael Ager, the Client Services Director at Brunswick Creative, the creative arm of Brunswick group, where Rachael leads the account management team working across offices in Europe, North America, Asia, and the Gulf.
In this conversation, Rachael and I explore how agency finance teams can best empower and support account management and in turn their clients.
🌟 Some of my favourite parts were:
✅ How Rachael sees the role of finance as a vital second pair of eyes within the business;
✅ The challenges of working in a Creative agency and managing overspends to ensure client satisfaction;
✅ The management of projects and ensuring that as a global agency international clients are supported in a consistent way;
✅ How Brunswick Creative use regular finance surgeries as ways to provide visibility to Account Management on project progress;
✅ How education of the team on the direct link between timesheets, estimates and invoicing improves timesheet completion rates.
Business Book Bonus - Belonging: The Ancient Code of Togetherness by Owen Eastwood - https://amzn.eu/d/cLr4TFZ
23 에피소드
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