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Todd Caputo: What Does it Take to Succeed in Retail Automotive Today?
Manage episode 425903289 series 3433233
David Spisak에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 David Spisak 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
Todd Caputo is a seasoned professional in the retail automotive industry with extensive experience managing both independent and franchise dealerships in New York. He currently runs a consulting firm that collaborates with vendors, tech creators, and top dealerships across the country. His mission is to elevate businesses and their teams to the highest levels of success through strategic guidance and innovative solutions.
What We Discuss In This Episode:
In this episode, Todd Caputo and I discuss the crucial topic of leadership and people development. Todd emphasizes the importance of truly leading and inspiring a team, rather than merely managing them. He shares personal anecdotes about learning to communicate effectively and build trust within his organization. This segment is packed with actionable insights on cultivating a positive workplace culture and developing future leaders.
We also delve into the rapidly evolving role of technology and AI in the automotive industry. Todd provides a balanced view, discussing the potential benefits of AI in improving operational efficiency while cautioning against the loss of personal touch in customer interactions. His forward-thinking perspective sheds light on how dealerships can leverage technology without compromising on customer relationships.
One of the most compelling parts of our conversation is Todd’s take on the recent CDK Global cyber incident. He offers a detailed account of the situation’s impact on dealerships nationwide and discusses the broader implications for the industry. This timely topic underscores the vulnerabilities businesses face in the digital age and the importance of robust cybersecurity measures.
Connect with David Spisak to Achieve Exponential Growth:
- Linkedin: https://www.linkedin.com/in/davidspisak/
- Website: https://www.davidspisak.com
- Email: david@disruptivegrowthsolutions.com
- Phone: +1 (510) 604-0308
- Visit https://linktr.ee/spisakd for all our links
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