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'Move Fast, Break (the Right) Things' with Shannon Lucas & Tracey Lovejoy

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Andy Lopata and Evergreen Podcasts에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Andy Lopata and Evergreen Podcasts 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

This episode of the Connected Leadership podcast investigates the world of catalysts, those individuals who possess an unstoppable drive to create change. Tracey Lovejoy and Shannon Lucas, co-founders and co-CEOs of Catalyst Constellations, share their insights on identifying, nurturing, and harnessing the power of these change-makers within organisations.

The conversation begins by defining what it means to be a catalyst, going beyond the chemical definition to highlight the key attributes of these individuals: their rapid information processing, ability to synthesise ideas, visionary thinking, inherent drive towards action, experimentation mindset, and the perception they give others as risk-takers and perceptive individuals.

Andy, Tracey, and Shannon then explore the challenges catalysts face in navigating relationships, particularly in conservative environments where their drive for change might be perceived as disruptive or even toxic. Tracey and Shannon emphasise the importance of cultivating self-awareness and interpersonal skills among catalysts, particularly at the executive level, where their impact can be significant. They acknowledge that while some catalysts naturally excel at building relationships, others need to develop these skills to effectively drive change.

Shannon recounts her own journey as a catalyst within Vodafone, highlighting the importance of networks and communities for support, especially when facing burnout. She explains how her personal burnout experience led to the creation of Catalyst Constellations and the retreat format they utilise to provide catalysts with a safe space to connect, reflect, and recharge.

Andy and his guests explore the importance of self-awareness and self-compassion for catalysts. Tracey and Shannon also highlight the importance of building relationships with other catalysts and creating a network of support and understanding.

The discussion touches on the importance of cognitive diversity within teams and how catalysts can contribute to a more inclusive and innovative work environment. Shannon shares examples of how diverse cohorts of catalysts, across industries, roles, and backgrounds, can drive significant organisational impact.

The conversation then addresses the challenge of identifying catalysts within organisations, recognising that traditional personality profiling tools may not be sufficient. Tracey and Shannon emphasise the importance of listening to the observations of colleagues and bosses, as they often provide valuable insights into an individual's catalytic potential. They also highlight the importance of understanding an individual's relationship with risk, recognising that catalysts often view inaction as a greater risk than taking action to drive change.

The episode leaves listeners with a renewed understanding of the vital role that catalysts play in today's fast-paced world. It provides valuable insights into identifying, supporting, and harnessing the power of these change-makers to drive positive change within organisations and beyond.

Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube

Connect with Tracey Lovejoy: Website |LinkedIn

Connect with Shannon Lucas: Website |LinkedIn

The Financial Times Guide to Mentoring

Move Fast, Break Ship,

Burnout" book by Tracy Lovejoy and Shannon Lucas

…   continue reading

195 에피소드

#Business #Advice #Development #Generation #Referrals #Skills #Andy Lopata #Entrepreneur #Leadership #Marketing #Careers #Evergreen #Network
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'Move Fast, Break (the Right) Things' with Shannon Lucas & Tracey Lovejoy

The Connected Leadership Podcast

published

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icon공유
 
MP3•에피소드 홈
Manage episode 437556817 series 1221160
Andy Lopata and Evergreen Podcasts에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Andy Lopata and Evergreen Podcasts 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

This episode of the Connected Leadership podcast investigates the world of catalysts, those individuals who possess an unstoppable drive to create change. Tracey Lovejoy and Shannon Lucas, co-founders and co-CEOs of Catalyst Constellations, share their insights on identifying, nurturing, and harnessing the power of these change-makers within organisations.

The conversation begins by defining what it means to be a catalyst, going beyond the chemical definition to highlight the key attributes of these individuals: their rapid information processing, ability to synthesise ideas, visionary thinking, inherent drive towards action, experimentation mindset, and the perception they give others as risk-takers and perceptive individuals.

Andy, Tracey, and Shannon then explore the challenges catalysts face in navigating relationships, particularly in conservative environments where their drive for change might be perceived as disruptive or even toxic. Tracey and Shannon emphasise the importance of cultivating self-awareness and interpersonal skills among catalysts, particularly at the executive level, where their impact can be significant. They acknowledge that while some catalysts naturally excel at building relationships, others need to develop these skills to effectively drive change.

Shannon recounts her own journey as a catalyst within Vodafone, highlighting the importance of networks and communities for support, especially when facing burnout. She explains how her personal burnout experience led to the creation of Catalyst Constellations and the retreat format they utilise to provide catalysts with a safe space to connect, reflect, and recharge.

Andy and his guests explore the importance of self-awareness and self-compassion for catalysts. Tracey and Shannon also highlight the importance of building relationships with other catalysts and creating a network of support and understanding.

The discussion touches on the importance of cognitive diversity within teams and how catalysts can contribute to a more inclusive and innovative work environment. Shannon shares examples of how diverse cohorts of catalysts, across industries, roles, and backgrounds, can drive significant organisational impact.

The conversation then addresses the challenge of identifying catalysts within organisations, recognising that traditional personality profiling tools may not be sufficient. Tracey and Shannon emphasise the importance of listening to the observations of colleagues and bosses, as they often provide valuable insights into an individual's catalytic potential. They also highlight the importance of understanding an individual's relationship with risk, recognising that catalysts often view inaction as a greater risk than taking action to drive change.

The episode leaves listeners with a renewed understanding of the vital role that catalysts play in today's fast-paced world. It provides valuable insights into identifying, supporting, and harnessing the power of these change-makers to drive positive change within organisations and beyond.

Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube

Connect with Tracey Lovejoy: Website |LinkedIn

Connect with Shannon Lucas: Website |LinkedIn

The Financial Times Guide to Mentoring

Move Fast, Break Ship,

Burnout" book by Tracy Lovejoy and Shannon Lucas

…   continue reading

195 에피소드

#Business #Advice #Development #Generation #Referrals #Skills #Andy Lopata #Entrepreneur #Leadership #Marketing #Careers #Evergreen #Network

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The Power of Storytelling, Humour and Human Connection with Dr Bob Lefkowitz 30:44

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In this episode of Connected Leadership Bytes , Andy Lopata goes back to the archive to his interview with Nobel Laureate Dr Bob Lefkowitz where they discussed the power of storytelling and humour in science, mentorship, and leadership. Drawing from his memoir, A Funny Thing Happened on the Way to Stockholm , Bob shares captivating anecdotes, including the unforgettable moment his daughter got engaged at the Nobel Banquet. He emphasises how storytelling transforms raw data into compelling narratives, influencing both scientific discovery and clinical practice. Bob also explores how humour fosters creativity, strengthens relationships, and enhances communication. As a mentor to over 200 scientists, he highlights the importance of personal connection, fun, and role modelling in developing future leaders. The conversation also touches on cultural differences in humour, professional relationships, and the balance between collaboration and competition in achieving success. Key Takeaways: 1. Storytelling Shapes Understanding: Presenting data through different narrative structures can lead to new insights and more engaging communication in both science and leadership. 2. Humour Enhances Creativity: Using humour in professional settings boosts creativity, strengthens relationships, and makes messages more memorable. 3. Self-Awareness Matters: Know whether you’re naturally funny or not—humour should feel authentic; forced jokes can backfire. 4. Connection Drives Mentorship: Building personal rapport, showing empathy, and sharing stories are essential in mentoring future leaders. 5. Cultural Sensitivity is Key: Be mindful of cultural differences when communicating, especially regarding humour and audience engagement styles. SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Dr Bob Lefkowitz: Website | LinkedIn | The Financial Times Guide to Mentoring Episode 127 Featuring Dr Bob Lefkowitz…
 
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How Storytelling Shapes Culture and Connection with Lee Cockrell 31:46

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In this episode of Connected Leadership Bytes , Andy Lopata revisits his episode with Lee Cockrell, former Executive Vice President of Operations at Disney World. Andy and Lee discuss the power of storytelling in leadership. Drawing from his extensive experience at Disney, Lee highlights how storytelling is deeply embedded in Disney’s culture, shaping everything from guest experiences to employee training. He emphasises that storytelling isn’t just about entertainment—it’s a strategic tool that connects emotionally, conveys values, and drives engagement. Lee also shares insights on how leaders can use personal stories, including their vulnerabilities and failures, to build trust and inspire teams. He offers practical tips for incorporating storytelling into everyday communication, stressing the importance of authenticity, emotional connection, and visual elements. They finish with reflections on how organisations must align their actions with their stories to maintain trust and reputation in today’s digital world. Key Takeaways: 1. Storytelling is a powerful leadership tool that engages hearts and minds more effectively than facts or presentations. 2. Authenticity matters—sharing personal struggles and failures builds trust and relatability. 3. Every employee plays a role in the organisational story, much like cast members in a show. 4. Visuals and attention to detail enhance storytelling and shape memorable experiences. 5. Organisational stories must align with real-world experiences to maintain credibility and reputation. SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Lee Cockrell: Website | LinkedIn | The Financial Times Guide to Mentoring Episode 140 Lee Cockrell…
 
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Connecting Through Pitching with Jenna Dominique 53:12

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In this episode of the Connected Leadership Podcast , Andy Lopata welcomes guest Jenna Dominique, a pitch and communication expert, working with over 2,000 teams and individuals to become influential, high impact communicators. After starting her career as a broadcast journalist, Jenna’s dynamic background has led her to work with ambitious entrepreneurs to boards of directors, startups to global corporations. An international speaker and event host, she uses her breadth of experience to deliver highly practical support to every audience she works with. She is also a hugely passionate adventurer and co-founder of DAT adventures, running unique retreats for ambitious individuals that want to progress personally and professionally Andy & Jenna explore the importance of pitching in various professional contexts, from sales to networking and interviews. Jenna emphasises that pitching is not limited to formal presentations but is something everyone does daily—whether introducing oneself or articulating value in a conversation. Jenna highlights key strategies for preparing an impactful pitch, starting with researching the audience to tailor the message effectively. She stresses the importance of focusing on benefits and outcomes to make the pitch resonate personally with the listener. Their discussion also touches on the logistics of pitching, such as understanding the format (in-person or online) and time constraints. A significant portion of the conversation centres on the much-maligned "elevator pitch". Jenna advocates for a more conversational approach, encouraging listeners to engage their audience with questions and storytelling rather than reciting a rigid script. She introduces the concept of the "corridor of conversation", where each response opens a door to deeper engagement, allowing the conversation to develop naturally. Jenna also shares insights on how to create a compelling slide deck for formal pitches, emphasising "less is more" and the power of storytelling. She advises crafting slides that complement the speaker, ensuring the presenter remains essential to the message. The episode concludes with Andy explaining how he uses the Rule of Three when planning presentations. What we discussed: 1. Tailoring Your Pitch : Adapting your message to suit the audience's needs and context. 2. Storytelling & Engagement : Using stories and questions to build connection and keep the audience engaged. 3. Authenticity : Being genuine and true to yourself to foster trust and rapport. 4. Slide Deck Design : Keeping visuals minimal and complementary, enhancing rather than overshadowing the presenter. 5. Follow-Up & Relationship Building : Ensuring the conversation continues after the pitch to nurture long-term connections. SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata : Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Jenna Dominique: Website | LinkedIn The Financial Times Guide to Mentoring…
 
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Gender Equity, Authenticity and Systemic Change in Leadership with Jennifer McCollum 26:54

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In this episode, Andy Lopata revisits his conversation with Jennifer McCollum, CEO of Catalyst and author of In Her Own Voice: A Woman’s Rise to CEO . Their conversation explores the unique challenges women face in advancing their careers, emphasising the critical role of sponsorship over mentorship. Jennifer shares personal and professional insights on how external biases often become internalised, holding women back from advocating for themselves. She highlights the importance of visibility, self-promotion, and making bold asks as key drivers of career progression. Andy and Jennifer discuss allyship—especially male allyship—and what it looks like at different levels of an organisation. They emphasise that allyship isn’t just about grand gestures; small actions, such as giving credit where it’s due or amplifying someone’s voice in a meeting, can make a big difference. Their conversation also touches on the “third shift” burden placed on women to lead DEI efforts and the need to share that responsibility across all genders. Jennifer outlines four levers organisations can use to drive equity: inclusive culture, equitable talent systems, executive commitment, and targeted leadership development. The episode closes with reflections on authenticity in leadership and the value of diverse perspectives in reshaping outdated narratives around gender and success. Key Takeaways: 1. Sponsorship > Mentorship : Sponsors open doors and advocate actively, while mentors offer advice—women especially need sponsors to access opportunities. 2. Internalised Bias : Women often downplay their worth, believing hard work alone will lead to advancement—this mindset must be challenged. 3. Allyship Matters : Men can be powerful allies by amplifying women’s voices, mentoring, and sponsoring talent. 4. Systemic Change Required : Organisations must address culture, talent systems, leadership development, and executive accountability to support gender equity. 5. Authentic Leadership : Success doesn’t require women (or men) to conform to outdated masculine stereotypes—being authentic drives performance and belonging. SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata : Website | Instagram | LinkedIn | X/Twitter | Youtube Connect with Jennifer McCollum : X/Twitter | LinkedIn | Instagram Podcast: Navigating Imposter Syndrome With Sajna Rahman and Caroline Flanagan Book: Business Networking and Sex: Not What You Think Book: Beyond the Boys' Club: Achieving Career Success as a Woman Working in a Male Dominated Field…
 
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Building Human-Centric Teams in a Virtual Age with Nikki Bush 28:22

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In this episode of Connected Leadership Bytes , we go back to the archive to revisit a conversation with human potential expert Nikki Bush who joined Andy Lopata to explore the challenges and opportunities of leading in a hybrid world. Nikki highlights how leaders often fall into the trap of over-scheduling meetings, leading to burnout and reduced productivity. She emphasises the importance of high-touch leadership—deep listening, emotional presence, and building trust through intentional one-on-one conversations. Their discussion also touches on the rise in micromanagement post-pandemic, driven by fear and uncertainty, and how slowing down, asking better questions, and creating space can transform team dynamics. Nikki advocates for separating social and process-based meetings, using flexible communication tools, and maintaining emotional connection in virtual environments. She also stresses the value of in-person gatherings to rebuild trust and alignment within teams. Nikki’s insights show that hybrid leadership is an ongoing experiment requiring adaptability, empathy, and clarity in communication. Key Takeaways: 1. Avoid Meeting Overload: Too many long or unnecessary meetings reduce productivity 2. High-Touch ≠ Physical Touch: Emotional presence, deep listening, and authentic connection define empathetic leadership. 3. Micromanagement is Fear-Based: Trust your team and focus on outcomes, not control. 4. Separate Social & Process Meetings: Create distinct spaces for relationship-building and task execution. 5. In-Person Still Matters: Regular face-to-face interactions help break down misperceptions and rebuild team cohesion. SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Nikki Bush: LinkedIn | Website The Financial Times Guide to Mentoring Episode Featuring Nikki Bush…
 
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How Communication, Trust, and Fun Shape Leadership Culture with Neil Wilkie 20:36

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In this episode of Connected Leadership Bytes , Andy Lopata looks back at his podcast episode with Neil Wilkie, a former successful businessman turned psychotherapist and relationship coach. Neil shares his journey from chasing financial success to prioritising purpose after realising material achievements left him unfulfilled. He introduces his Relationship Paradigm , a framework identifying six elements for thriving relationships: communication, connection, commitment, fun, growth, and trust . These principles apply equally to personal and professional dynamics, with Neil emphasising that relationships shape organisational culture , which drives sustainable success. Andy and Neil discuss overcoming communication breakdowns through clarity and active listening, balancing authenticity with positivity as a leader, and nurturing trust through vulnerability and conflict resolution. Neil also addresses challenges in virtual environments like Zoom, advocating for phone calls to deepen connection. He stresses the importance of intentionally nurturing relationships—both personal and professional—to avoid stagnation and build mutual growth. Key Takeaways: 1. Relationships > Metrics : True success stems from meaningful connections, not just financial or material gains. 2. Communication Clarity : Misunderstandings often derail relationships; always confirm mutual understanding. 3. Trust as Foundation : Trust is built through commitment, transparency, and resolving conflicts constructively. 4. Intentional Growth : Relationships require regular check-ins and adaptation to evolve positively. 5. Energy Matters : Leaders should balance authenticity with uplifting energy to foster a supportive culture. Connect with Andy Lopata Website Connect with Neil Wilkie LinkedIn Website Listen to the full episode featuring Neil…
 
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"Turning Resistance into Buy-In - Managing Key Relationships Across A Project" with Rory Murray 48:39

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In this episode of the Connected Leadership Podcast , Andy Lopata welcomes Rory Murray, Rory has more than 25 years’ experience across Europe, Middle East, Africa, plus the US, Canada and India. He has worked with some of the world's largest companies, delivering change and transformation projects in multiple sectors including Government, Telecoms, Power, Internet, Oil and Gas. Andy and Rory explore the critical role of relationship-building in leading successful projects. Rory shares insights from his work across sectors and highlights how neglecting stakeholder dynamics often leads to project failure. He emphasises that projects aren’t just about systems or processes; they’re about people. When organisations rush to implement changes without consulting frontline employees, resistance and attrition follow. Rory stresses the importance of stakeholder mapping, active listening, and understanding the “why” behind resistance to align project goals with individual and team needs. Drawing on real-world examples, Rory illustrates how empathy and evidence-based influence can turn sceptics into allies. He contrasts the challenges of external consulting versus internal project management, noting that trust, respect, and likability are foundational to driving buy-in. The conversation also examines cultural nuances, such as building relationships before discussing business in regions like the Middle East. Finally, Rory introduces the concept of Return on Relationships (ROR) , arguing that investing in genuine connections pays exponential dividends over time. What we discussed: 1. Stakeholder Mapping Done Right : Why identifying and engaging the “right” stakeholders—especially grassroots implementers—is critical to project success. 2. Like, Trust and Respect : Rory’s framework for building influence by aligning project outcomes with individual goals. 3. Evidence Over Ego : How to navigate resistant leaders. 4. Cultural Intelligence : Lessons from working in the Middle East and Africa on prioritising personal relationships before business discussions. 5. Return on Relationships (ROR) : Why investing in relationships—not transactions—creates long-term value. Rory’s actionable advice on bridging gaps between strategy and human dynamics will transform how you approach your next initiative. Tune in for real-world stories, practical frameworks, and a masterclass in turning resistance into collaboration. Connect with Andy Lopata : Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Rory Murray : LinkedIn | X The Financial Times Guide to Mentoring…
 
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Building Resilient Leaders for Today's Challenges with Jodie Rogers 28:55

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In this episode of Connected Leadership Bytes , Andy Lopata talks to Jodie Rogers, founder of Symbia and author of The Hidden Edge . With two decades of expertise in human behaviour, Jodie shares how leaders can navigate uncertainty and build emotionally intelligent, agile teams. She emphasises the value of emotional and social intelligence, strong professional relationships and mental fitness in driving performance and resilience. “The Edge” is Symbia’s practical, low-cost program designed to help teams develop key skills like focus, prioritisation and stress management. Jodie explains how their benchmarking tool measures progress and impact across organisations like Unilever, Johnson & Johnson, and L'Oréal. The episode highlights the growing importance of mental well-being and proactive development in today’s fast-changing work environment. Jodie’s insights offer leaders a practical path to foster empowerment, engagement, and adaptability in their teams while preparing for the challenges of tomorrow. Key Takeaways: 1. The Importance of Soft Skills in Leadership: What are often called "soft skills" – such as emotional intelligence, communication, and influence – are actually critical life skills necessary for effective leadership. 2. Navigating Uncertainty and Change: Jodie Rogers highlights that helping people understand how their brains respond to uncertainty can empower them to better navigate it by experimenting, exploring, and creating their own paths forward. 3. The Edge Programme’s Approach to Professional Development: The Edge programme was discussed as a comprehensive professional development initiative designed to create lasting behavioural change. It focuses on four key phases: enhancing mindsets (self-leadership), driving performance (skills application), growing influence (relationships) and expanding impact (leadership and mentorship). The programme combines diverse expert trainers and practical, interactive sessions to ensure participants can apply what they learn. 4. Wellbeing and Mental Fitness: Jodie stressed the importance of focusing not just on addressing mental ill health but also on building mental fitness—developing tools and skills when people are in a stable state so they are better equipped to handle stress and challenges later 5. Leadership Accountability and Autonomy: Both Andy and Jodie touched on the necessity for leaders to foster accountability and autonomy within their teams. To find out more about The EDGE programme, please visit https://symbiapartners.com/edge Connect with Andy Lopata Website Connect with Jodie Rogers Website LinkedIn…
 
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Embracing AI, Hybrid Work, and Skills Development With Peter Brown 25:00

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Welcome to another exciting episode of Connected Leadership Bytes, where we are exploring the future of work, the role of leadership in navigating these changes, and how to seize future opportunities instead of fearing them. Our guest this week is PwC's Global Workforce Leader, Peter Brown. Pete leads a team of over 10,000 professionals supporting businesses with their workforce challenges. He has over 25 years of global experience advising clients around a number of workforce disciplines. He also sponsors PwC’s Global Centre for Transformative Leadership. Andy revisits his podcast episode with Peter, and they consider how the pace of change in our workplace is accelerating, shaped by phenomena such as social media and AI’s rapid evolution. Peter shares how platforms like TikTok and Gen AI amassed an unprecedented number of users within months of launching, pointing to a speedier, high-tech future. Andy also explores with Peter the impact of global macro trends like climate change and disruptive technologies as well as the importance of human capacity to adapt and learn. Pete stresses the need for urgency to deal with pressing issues such as the climate crisis. He suggests that technology is not an enemy but a powerful tool that can be harnessed for efficiency and productivity and highlights the necessity to protect people, not jobs, since the workforce must adapt and evolve as technology does. This episode provides foresight into the acceleration of existing work trends and emerging ones to anticipate in the global workplace environment. Key Takeaways: Embrace Technology but Focus on Human Skills : While AI and technology are advancing rapidly, they cannot replace innate human skills such as problem-solving, critical thinking, empathy, and collaboration. Hybrid Work is Here to Stay: Organisations need to find the right balance between in-office and remote work that suits their business needs and employee preferences. Skills Development is Critical: There is a growing emphasis on reskilling and upskilling to meet the demands of an ever-changing work environment. Trust and Flexibility Drive Productivity: Instead of focusing on presenteeism or rigid schedules, leaders should prioritise results-based performance and empower employees to work in ways that suit them best. Alignment of Values Matters: Creating an environment that respects individual needs and fosters meaningful engagement is crucial for retaining talent in today's competitive market. Connect with Andy Lopata Website Connect with Peter Brown LinkedIn Twitter…
 
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Build a Business That is Smarter Than You with Jennifer Sundberg 20:43

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In this episode of Connected Leadership Bytes , Andy Lopata revisits his interviews with Jennifer Sundberg, Co-CEO of Board Intelligence and author of Collective Intelligence: Build a Business That's Smarter Than You . Jennifer advocates for leveraging the collective brainpower of teams rather than relying solely on superstar leaders. She sites examples from Apple and Amazon, where groundbreaking ideas like the iPhone and Amazon Prime emerged from teams, not just their iconic founders. Andy and Jennifer discuss cultures of humility, curiosity and open questioning to foster innovation. Leaders must recognise they don’t have all the answers and encourage contributions without fear of criticism. Over-reliance on top-down decision-making can slow progress and waste intellectual potential. Jennifer also explores reverse mentoring, learning from failure, and the power of asking “how” and “why” questions to drive deeper understanding. The episode underscores the importance of clear communication, shared critical thinking, and inclusivity in decision-making. Jennifer’s insights provide actionable strategies for leaders to harness collective intelligence and build smarter, more resilient businesses. Key Takeaways: 1. Collective intelligence is crucial for business success – Great businesses aren't built by superstar leaders alone but by tapping into the collective brainpower of teams. 2. Top-down leadership has downsides 3.Questioning culture is essential – Simple "how" and "why" questions can drive deeper understanding. 4. Clear communication matters – Complex information needs to be communicated clearly and concisely. 5. Focus is vital alongside openness – While encouraging new ideas, asking "Is our focus still the right focus?" periodically helps balance openness with strategic direction. 6. Even great thinking and critical analysis can fail if the organisational culture isn't ready to accept challenging ideas. A widespread appetite for questioning and critical thinking is necessary across the whole organisation. Connect with Andy Lopata Website Connect with Jennifer Sundberg LinkedIn Board Intelligence Collective Intelligence: How to build a business that’s smarter than you…
 
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Into the Blue: Building Meaningful Workplaces With Ikigai featuring Sri Chellappa 41:36

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In this episode of the Connected Leadership Podcast, Andy Lopata welcomes Sri Chellappa, President and Co-Founder of Engagedly, a performance management software company, and also a passionate entrepreneur, filmmaker, musician, and people leader. He is the host of "The People Strategy Leaders" podcast, discussing the concept of ikigai and its application in creating meaningful workplaces. Ikigai, a Japanese philosophy is centred on finding purpose and can be adapted for organisational use. Sri outlines the interaction of skills, desires, and organisational goals, forming what he calls the "blue zone" where individuals find fulfillment and contribute effectively. Andy and Sri look at the importance of workplace culture, emphasising that even if an individual aligns with the first three circles (skills, desires, and goals), a toxic culture can hinder success. Sri introduces the idea of a fourth circle—engagement and culture—that encompasses all the others, ensuring alignment between personal and organisational values. Sri draws from his experience as a tech entrepreneur and filmmaker to illustrate how leaders can foster environments where employees feel empowered and trusted. The episode explores challenges like red zones, where individuals may possess only one or none of the desired traits, leading to dissatisfaction and inefficiency. Sri discusses how rapid advancements, such as AI, push employees into these zones, necessitating continuous learning and adaptation. Sri’s book, "Into the Blue: Implementing Ikigai Philosophy to Create a Meaningful Workplace", serves as both a theoretical framework and a practical tool, featuring a workbook to assess team alignment with Ikigai principles. What We Discussed: Ikigai Framework : Finding purpose through the combination of skills, desires, and organisational goals, creating a "blue zone" where individuals feel fulfilled and contribute effectively to their organisations. Blue Zones & Community : Workplace culture should foster connections to combat isolation and enhance engagement. Leadership Responsibility : Leaders play a critical role in shaping organisational culture. Their behaviours set the tone for how employees interact, empowering teams or perpetuating toxic environments. Decentralised Decision-Making : Sri advocates for decentralised decision-making to promote ownership and collaboration across departments. Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Sri Chellappa: Website | LinkedIn | The Financial Times Guide to Mentoring Into the Blue: Implementing Ikigai Philosophy to Create a Meaningful Workplace…
 
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Rethinking Meetings: Why Smaller is Better with Lawrence Krubner 19:55

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In this episode of Connected Leadership Bytes , Andy Lopata revisits his conversation with Lawrence Krubner, author of One to One Meetings are Underrated, Group Meetings are a Waste of Time . Lawrence, a seasoned CTO and fractional CTO for startups, shares his expertise on the inefficiencies of large meetings and advocates for more focused, smaller interactions. Excessive meetings cost the U.S. economy $3 trillion annually, and Lawrence emphasises that large gatherings often lead to wasted time and disengaged participants. Lawrence also argues that one-on-one meetings are the most effective for communication, problem-solving, and building relationships, contrasting them with larger meetings which can become inefficient unless strategically managed. Andy and Lawrence discuss where there are advantages to larger meetings in terms of developing professional relationships. Lawrence provides practical advice on declining unnecessary meetings and adapting communication styles to different personality types, particularly balancing introverts and extroverts. He also touches on the importance of direct yet respectful communication in leadership. Key Takeaways : Large meetings often lead to significant time wastage and disengagement among participants. One-on-one meetings are the most effective for deep communication and relationship-building. Leaders should adapt their communication styles to suit different personality types within their teams. Direct and honest communication should be practiced without resorting to anger or disrespect. Strategic use of technology can replace some meetings, but brainstorming sessions still benefit from in-person interactions. SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Lawrence Krubner: Website | LinkedIn | The Financial Times Guide to Mentoring Episode 180 Featuring Lawrence Krubner…
 
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Fail Fast, Learn Faster: Building a Culture of Innovation with Daniela Landher 24:31

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In this episode of Connected Leadership Bytes, Andy Lopata revisits his conversation with Daniela Landher, a former head of talent engagement at Google and now an executive coach specialising in psychological safety at work. They discuss the importance of embracing failure as a means to foster innovation and growth within organisations. Daniela shares insights on creating psychologically safe environments where employees feel comfortable discussing mistakes without fear of repercussions. The conversation touches on concepts like "fail fests," where teams openly discuss project failures to learn from them, and the idea of "failing fast" to encourage rapid learning and adaptation. Daniela also highlights the role of leadership in showing personal vulnerability and openness about their mistakes, thereby setting the tone for the entire organisation. Andy and Daniela explore how traditional educational systems and corporate cultures often inhibit this mindset, emphasising the need for a cultural shift towards acceptance of failure as a learning opportunity. Key Takeaways: 1. Embracing failure fosters innovation and growth in organisations. 2. Psychological safety is crucial for open discussions about mistakes. 3. "Fail fests" help teams learn collectively from past errors. 4. Leaders should model vulnerability by owning up to their own mistakes. 5. Traditional systems often discourage a healthy approach to failure. 6. A culture that accepts failure as a learning opportunity leads to better organisational outcomes. SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Daniela Landher: Website | LinkedIn | The Financial Times Guide to Mentoring Episode 179 Featuring Daniela Landher…
 
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Lights, Camera, Impact: The Anna Fiorentini Story of Arts and Empowerment 28:10

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Welcome back to another episode of the Connected Leadership Podcast . Today’s episode is a little special. We’re part of Podcaston , an awesome initiative where over 1,600 podcasters come together to support incredible causes. For me, this hits close to home because I’ve had the privilege of working with one of those causes—The Fiorentini Foundation—as both a trustee and currently as an ambassador. Joining me is Anna Fiorentini, the founder of the Anna Fiorentini Film and Theatre School and its charitable arm, The Fiorentini Foundation. Anna started her school 24 years ago in inner-city London to give kids aged 4–18 access to drama, singing, dance, and film training. And here’s the kicker—no child gets turned away because of money issues. They make it work through profits from adult classes ( Stage in the City ) and corporate team-building events like creating a musical in an afternoon (how cool is that?). Anna’s mission goes beyond just teaching performing arts. It’s about building confidence, creativity, and lifelong skills for young people who might not otherwise have these opportunities. Whether they grow up to perform on the West End or use their newfound leadership skills elsewhere, every student benefits. You’ll hear some amazing success stories, too—kids landing roles in The Bodyguard or TV shows like EastEnders , and others excelling in careers far removed from the stage. So how can YOU get involved? Well, whether it’s donating, brainstorming fundraising ideas, volunteering, or even organising workplace events, there are plenty of ways to help. Check out afperformingarts.com or thefiorentinifoundation.org for more info. Thanks so much for tuning in! Don’t forget to share this episode if you found it inspiring—and join us again next week for another great conversation on the Connected Leadership Podcast. SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Anna Fiorentini: LinkedIn | Website | YouTube The Financial Times Guide to Mentoring…
 
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Connected Leadership Bytes: Connecting With Impact with Frank Agin 23:32

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In this episode of Connected Leadership Bytes host Andy Lopata talks to Frank Agin, a connector and founder of AM Business Connections, about building meaningful relationships and networking with impact. They explore the dual meaning of "connection"—both as human bonding and strategic engagement. Frank emphasises shifting from a transactional mindset ("What can I get?") to a relational one ("What can I give?"), stressing that trust and empathy are foundational. He shares the three reasons people fail to secure referrals: lack of relationship depth, inability to recognise opportunities, and hesitation to engage in meaningful dialogue. Andy and Frank highlight storytelling as a tool to foster connection, using relatable anecdotes to bridge gaps and build rapport. Frank concludes with a powerful metaphor from anthropologist Margaret Mead: a healed femur symbolises humanity’s innate instinct to care for one another, reinforcing that survival and success depend on mutual support. Key Takeaways: 1. Relationships First : Build genuine connections by focusing on giving, not extracting value. 2. Storytelling Matters : Use stories to engage, humanise interactions, and make ideas memorable. 3. Referral Barriers : Lack of trust, opportunity recognition, and conversational confidence hinder referrals. 4. Social Media Nuance : Platforms educate and nurture networks but aren’t substitutes for real relationships. 5. Cognitive Diversity : Balance professional and personal networks for broader perspectives and support. 6. Human Instinct to Care : Empathy and collaboration are key to thriving. SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Frank Agin: LinkedIn | Website The Financial Times Guide to Mentoring Episode Featuring Frank Agin…
 
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The Connected Leadership Podcast 270 Creating a Purposeful Life With Amy Rowlinson 48:25

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In this episode of the Connected Leadership Podcast, Andy welcomes Amy Rowlinson, Shining a light on what is possible when you focus on ‘why’, Amy Rowlinson empowers people to forge their own path to create a purposeful, sustainable and fulfilling way of life. As a life purpose coach, podcast strategist and podcaster, Amy's mission is to gift a living legacy of inspiration, insight and knowledge. On her podcast, Focus on WHY, Amy provides uplifting and relatable conversations designed to inspire listeners to take purposeful action. Andy and Amy discuss Amy's recent project—a book co-authored with her late grandfather, George Kerr. This unique collaboration was born out of imagined conversations; using George's letters; war diaries,and even an interview Amy conducted with him at age 15. Amy reflects on how imposter syndrome initially held her back from writing the book, until she learnt to embrace vulnerability and authenticity. This shift allowed her to overcome self-doubt and recognise the importance of sharing her story. The book is not just a memoir but a guide on creating a purposeful way of life. It combines George's wisdom with Amy's reflections on modern challenges like burnout and finding meaning in work. Amy emphasises the need for sustainable fulfilment and stresses connecting everyday tasks to a broader purpose, bringing emotional significance to all aspects of life. Both Andy and Amy highlight the value of diverse relationships. She credits mentors, coaches, and peers for helping her navigate vulnerabilities and unlock her potential. No single person fulfils every role; instead, a network of supporters aids her journey. For instance, her husband provides perspective, while professional mentors offer expertise. This collaborative approach aligns with her belief in connectedness—a core value driving her work. Amy’s story underscores the power of intergenerational connections and the courage required to share one's truth authentically. What we discussed: 1. Embracing Vulnerability: Overcoming imposter syndrome requires embracing vulnerability and authenticity. By acknowledginglimitations, individuals open themselves up to growth and support. 2. Purpose-Driven Living: Creating a fulfilling life involves aligning daily actions with future goals. Connecting tasks to a larger purpose enhances emotional significance. 3. Collaborative Growth: Building a diverse support system—including mentors, coaches, and peers—enables holistic development. No single person can fulfill all needs; multiple perspectives are essential. 4. Intergenerational Connections: Leveraging stories and lessons from previous generations fosters deeper understanding and resilience. Amy’s collaboration with her grandfather exemplifies this idea. 5. Authentic Leadership: Authenticity builds trust and invites meaningful relationships. Dropping the "mask" allows others to provide genuine support, unlocking hidden potential. SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Amy Rowlinson: Website | LinkedIn | X | YouTube The Financial Times Guide to Mentoring Focus on Why: Create a purposeful way of life,…
 
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Trends, Fads and Futures with Charlotte Kemp 20:45

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Andy Lopata revisits his interview with Charlotte Kemp in this episode of the Connected Leadership Bytes. Charlotte is a Futures Alchemist and international keynote speaker and shares her insights into futures thinking, distinguishing between trends and fads, and how leaders can prepare for an uncertain future. Key Takeaways: 1. Understanding Futures Thinking : Charlotte explains that everyone is a natural futurist, because we all plan for the future in some way. However, becoming more intentional and conscious about futures thinking allows us to better anticipate changes and respond strategically. This involves gathering intelligence, managing change, describing potential futures, and testing strategies. 2. Trends vs. Fads: Charlotte highlights the importance of recognising the difference between long-term trends and short-term fads. Trends grow gradually, while fads appear suddenly and fade quickly. She advises scanning headlines from diverse sources to identify patterns that signal emerging trends. 3. Collaborative Future Creation: Charlotte and Andy discuss the necessity of co-creating the future through collaboration. Leaders should build networks beyond their usual circles to challenge assumptions and gain diverse perspectives. This fosters inclusive futures that serve broader communities rather than isolated groups. 4. Counter Trends: Organisations can thrive by identifying and embracing counter trends—going against mainstream movements to carve out unique niches. For instance, while many embrace fast fashion, others find success with slow, artisanal approaches. 5. Hybrid Work Dynamics: The shift towards hybrid work models is significant but varies globally. Understanding local contexts is crucial for adapting effectively. 6. Exponential Thinking: Andy and Charlotte explore the topic of exponential thinking, urging leaders to move beyond binary thinking and embrace quantum possibilities to keep pace with rapid global changes. SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata : Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Charlotte Kemp : LinkedIn | Website The Financial Times Guide to Mentoring Episode Featuring Charlotte Kemp…
 
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The Art of Disagreeing Agreeably with Rebecca Morgan 19:32

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In this episode of Connected Leadership Bytes, Andy Lopata welcomes Rebecca Morgan, a renowned author and leadership expert, to investigate the concept of psychological safety in the workplace. Rebecca shares insights from her extensive research on Silicon Valley's highest-performing companies, emphasising that psychological safety is crucial for fostering innovation and collaboration. Rebecca explains psychological safety as an individual's perception that their team is safe for risk-taking, where one can voice differing opinions without fear of repercussions. It is about creating a climate of interpersonal trust and mutual respect. Rebecca highlights the importance of disagreeing agreeably and phrasing counter-opinions thoughtfully to ensure they are well-received. She also addresses the challenge of accommodating diverse personality styles within teams, suggesting techniques like 'raising hands' or using a 'talking ball' to ensure introverts have equal airtime. Rebecca stresses the balance needed between bringing one's authentic self to work while maintaining professionalism, advocating for appropriateness filters to keep expressions constructive. Key Takeaways: 1. Psychological Safety as a Foundation for Success: Rebecca emphasises that psychological safety is foundational for high-performing teams, but she notes that while companies may strive for this ideal, implementation can vary depending on individual managers. 2. Definition of Psychological Safety: Rebecca defines psychological safety as an individual’s perception that their team is safe for risk-taking. 3.Disagreeing Agreeably: Rebecca stresses the importance of phrasing counter-opinions thoughtfully to ensure they are well-received, highlighting the need for finesse and diplomacy in communication. 4. Balancing Authenticity and Appropriateness: Leaders should encourage employees to bring their unique perspectives while remaining mindful of boundaries. 5. Accommodating Diverse Personality Styles : By establishing ground rules, extroverts can learn to accommodate quieter colleagues, fostering collaboration across personality types. 7. Building Trust Through Individual Conversations: Rebecca underscores the importance of individual conversations in building trust and understanding within teams. Andy adds that stepping into others' shoes and having meaningful discussions can help create a safer and more supportive environment, even when challenges arise. Connect with Andy Lopata : Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Rebecca Morgan : Website | LinkedIn | X | Facebook The Financial Times Guide to Mentoring Episode 163 Featuring Rebecca Morgan…
 
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Why Human Connection Is So Important with Simone Heng 22:52

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Welcome to the Connected Leadership podcast with Andy Lopata. This week, Andy looks back at his interview with former radio broadcaster and inspirational speaker, Simone Heng, author of the book Secret Pandemic: The Search for Connection in a Lonely World. Simone shares with Andy, the importance of human connection and how it affects our leadership and personal development. Simone talks about her experiences being both the critic and the criticised. She examines the importance of being vulnerable as a leader and how accountability plays an important part in leadership. She shares her belief that it is okay to have moments of overwhelm, and provided there are apologies to those affected, it is ok to not be together all the time. Simone shares the science around the need for human connection emphasising that a level of human connection is essential for both mental and physical wellbeing. She discusses how many are digitally connected yet emotionally disconnected. Key Takeaways · Vulnerability is the key to connecting to the people you lead · Human connection is not just a “nice to have” but is essential · Learn to apologise sincerely when you get it wrong, even if it is hard · Seek help from people who have different opinions and perspectives from you. · The real connection is with people who would “bring us to the hospital if we need it” · Pick up the phone - smiles are heard in the voice, whereas Zoom and teams remove some of the important connection nuances. · Meet your team where they are at - be flexible and open minded, ask them what they need. · Look for a serendipitous connection. Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Simone Heng: Website | LinkedIn | YouTube | X | Instagram The Financial Times Guide to Mentoring Episode 138 Featuring Simone Heng…
 
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The Master Negotiator & Body Language Expert with Greg Williams 45:45

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In this episode of the Connected Leadership Podcast, host Andy Lopata welcomes Greg Williams, ‘The Master Negotiator & Body Language Expert.’ With 30+ years of experience, Greg has trained and consulted in 19 countries, helping people enhance their value and get more from every negotiation. A Harvard-trained negotiator, cited by Forbes, and ranked among the world's top 30 gurus in negotiation and body language, he's a celebrated author, speaker, and trainer. Greg's insights come from a wealth of experience, including advising top 50 corporations, contributing to major news networks, and even consulting on the TV show Love & Hip Hop New York. As a member of Marshall Goldsmith's 100 Coaches, Greg's expertise is trusted by world leaders and public figures, and he lives by the motto: 'You're always negotiating!'” Greg shares his expertise on how to effectively read and utilise body language during negotiations. He highlights the importance of establishing a baseline for an individual's nonverbal communication in a relaxed setting before assessing their gestures under pressure. Greg emphasises that body language cues are best interpreted as a cluster, not individually, to avoid misinterpretations. He also discusses the crucial role of focusing on the other party's needs, and the power of using strategic pauses and asking questions. Greg and Andy discuss how to identify deception, manage aggressive negotiators and adapt body language understanding across diverse cultures, emphasising the importance of cultural awareness. Additionally, the conversation extends to virtual negotiations, where body language signals can be even more pronounced and how empathetic technology is set to change the future landscape of how we negotiate. What we discussed The Importance of the Baseline: Greg reveals how establishing a "normal" for someone is crucial to accurately interpreting their body language. This insight alone could revolutionise how you approach every conversation. Strategic Interpretation of Body Language: Learn how to avoid overthinking single cues and the importance of interpreting clusters of gestures for a clearer understanding of what’s really being said, beyond the words. Self-Awareness and Presence : How to shift focus from your needs to the needs of the other person—a powerful strategy that unlocks more collaborative results. Cultural Sensitivity: Crucial tips for navigating different cultural norms. Technological Impact: Uncover the future of negotiations through Greg’s insights on how empathetic technology will impact the professional landscape in the future and the ethical considerations to keep in mind. SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Greg Williams: Website | LinkedIn | YouTube | X | Facebook greg@themasternegotiator.com The Financial Times Guide to Mentoring Episode 139 Featuring Kevin Gaskell…
 
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Lessons in Teamwork, Resilience, and Leadership from Kevin Gaskell 26:40

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In this episode of the Connected Leadership Bytes, Andy Lopata looks back at his interview with Kevin Gaskell, serial entrepreneur, author, and adventurer. Kevin discusses his record-breaking row across the Atlantic, focusing on the lessons learnt that are applicable to business, particularly how smaller businesses can compete with larger giants. Kevin shares how his initial reluctance to row transformed into a world-record attempt, driven by a serendipitous conversation and the desire to explore new challenges. He emphasises the critical importance of team chemistry over paper qualifications, noting how a strong bond and mutual trust were paramount to their success. Kevin highlights the balance between encouraging people to stretch and respecting their boundaries. He emphasises creating a vision of success that inspires rather than imposing targets. He describes their intense preparation, including a rigorous training regime and specialised courses. He reveals how they managed the grueling demands of the race, covering two-hour shifts of rowing and maintaining discipline through clear communication, whilst balancing the need to remain focused and also to take in and appreciate the overall experience. The importance of a strong culture was central to their success. Kevin also shares how they dealt with difficult moments using a designated ‘release word,’ which allowed for individual time but open discussions to solve problems. He concludes by stressing the importance of enjoying the journey whatever your goal, viewing challenges as opportunities, and creating an environment of trust and openness. Key Takeaways Team Chemistry is Crucial: Prioritise a strong connection and trust among team members over traditional qualifications. Inspire with Vision, Not Just Targets: Motivate your team with an extraordinary vision, not just by setting financial goals. Commitment Requires Choice: Empower individuals with the freedom to choose, but expect full commitment once they buy in. Discipline and Balance: Find the balance between rigorous discipline and the need to have a positive culture, where people feel they can contribute and make an impact. Culture is the Foundation: Create an open and honest culture built on kindness and mutual respect. Enjoy the Journey: Embrace the challenges and difficulties as learning opportunities, and find joy in the pursuit of your goals. SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Kevin Gaskell: Website | LinkedIn | The Financial Times Guide to Mentoring Episode 139 Featuring Kevin Gaskell…
 
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Building Strong Relationships with LaTonya Kilpatrick 24:54

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In this episode of Connected Leadership Bytes, Andy Lopata revisits the episode with LaTonya Kilpatrick, Worldwide Director of Technology Research and Innovation at Colgate Palmolive. LaTonya, a chemist by training, discusses the critical role of strong partnerships, both internal and external, in her work to develop better oral care solutions. She emphasises that effective partnerships begin with understanding each party's motivations, curiosity, and what they can gain from collaboration. LaTonya describes how her team often partners with external academics for data analysis or with companies that need help navigating oral care regulations and metrics. She also highlights internal partnerships with product development and IT teams to bring ideas to fruition. She explains that the decision to build a competency or partner depends on project needs and whether the partnership is a long-term investment for the company. A major challenge lies in bridging the communication gap between different departments (e.g., scientists vs. IT) and ensuring all contributors, especially implementers, feel appreciated and recognised for their role. LaTonya maintains that transparency and authentic communication are also crucial to maintaining trust. She discusses how the most successful partnerships are with those who understand the value of the relationship. Finally, Andy and LaTonya talk about her passion to engage children in science, emphasising her role as a scientist and mentor. Her goal is to help them by making science fun and approachable early on, inspiring children to see science in their everyday lives, using simple experiments. Key Takeaways: Understanding Motivations: Successful partnerships begin with truly understanding what motivates each party, what their goals are, and how they can benefit from thecollaboration. Build vs. Partner: Decisions on whether to build internal expertise or partner externally should be made on a project-by-project basis, considering long-term value and needed expertise. Language and Communication: Bridging communication gaps between different departments or organisations is crucial. It is essential to adapt language, really listen, and find common ground. Appreciation is Key: Recognising and appreciating all contributors, including those in supporting roles, is vital for building and maintaining trust and morale. Research is Essential: Those seeking partnerships must demonstrate they understand the needs and value of the potential partner by doing their research and presenting it in the right perspective. Science is Everywhere: Science can be made fun and approachable for children, fostering their natural curiosity. Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with LaTonya Kilpatrick: Website | LinkedIn | The Financial Times Guide to Mentoring Episode 178: Building Strong Partnerships' LaTonya Kilpatrick…
 
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Why Would People Recommend You? with Michael Roderick 26:55

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In this episode of Connected Leadership Bytes, Andy Lopata revisits his interview with Michael Roderick, host of the "Access to Anyone" podcast, exploring the dynamics of recommendations and referrals. Michael, who transitioned from a high school teacher to a Broadway producer, shares his insights on how to build a personal brand that encourages people to recommend you. Andy and Michael note that people like to feel useful, not used. It's crucial to focus on the benefit you provide to clients rather than just describing what you do, framing it as solving a problem for them. This makes it easier for others to see how they can recommend you when the opportunity arises. Michael also discusses the nuances of reciprocity, highlighting that individuals have different impulses and timelines for reciprocating. Some feel compelled to immediately reciprocate, while others take time to vet those they recommend. Michael uses his "fast to view, slow to recommend" approach from his Broadway days as an example of considered and thoughtful recommendations. They also explore the importance of trust and consistency, emphasising the need to do what you say you'll do promptly to build confidence in your credibility. Furthermore, they address how word-of-mouth, qualified recommendations, and clear communication impact success. To build a personal brand for referrals, Michael uses the acronym "AIM" - Accessibility, Influence and Memory. You need to have an accessible message, make people look good when they share it, and be memorable. Ultimately, it is better to be focused on the curiosity it creates than the access it gains, as this will mean people will be more likely to recommend you. Key Takeaways: Focus on Usefulness, Not Just Functionality: When describing what you do, highlight the problem you solve for clients, making it easy for others to see who in their network could benefit. Reciprocity is Nuanced: Understand that people have different impulses and timelines for reciprocating. Some are quick to reciprocate, whilst others take a long time. Be aware of these differences. Consistency Builds Trust: Follow through on your commitments promptly to establish credibility and encourage recommendations. AIM for a Referrable Brand: Make your message accessible , so people understand it. Ensure it creates influence which helps the sharer to look good and create memory by using language, emotion, simplicity and structure. Prioritise Curiosity over Access: Craft your message to generate interest and curiosity rather than just focusing on getting in front of people. Stories Enhance Memorability: Use stories and metaphors to make your message more engaging and easier for others to remember and repeat accurately. Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Michael Roderick: Website | LinkedIn | The Financial Times Guide to Mentoring Episode 131 Featuring Michael Roderick…
 
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The Mole and the Mountain: Navigating Your 2025 Journey with Jane Gunn 42:49

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Welcome back to the Connected Leadership Podcast! We kick off 2025 with a returning guest, commercial mediator Jane Gunn, who joins Andy Lopata to discuss her new book, "The Mole and the Mountain." This parable explores the journey of overcoming obstacles and finding personal fulfillment, offering valuable insights for goal setting and personal growth in the New Year. Jane explains the two key principles of mediation that underpin the book: self-determination and being fully informed. She introduces the "Map of Experience" that guides the mole's journey and represents the stages of mediation. The first stage, "Now," involves understanding the narrative and identifying the challenges we face. This is about stepping out of our comfort zones and embracing curiosity. Andy and Jane then discuss the importance of mentorship in pushing ourselves out of our comfort zones and overcoming fear. Jane emphasises the role of a mentor who provides challenge without taking control. Next, they explore the fear of being wrong, a common obstacle in both mediation and personal life. Jane talks about shifting from a "win-lose" mindset to a "win-win" approach, emphasising the importance of understanding people's needs and interests rather than focusing on who is right or wrong. The focus turns to the importance of clarity in creating a vision for the future, the need to dig deep and understand what truly drives us. Andy and Jane also discuss the concept of "no one is coming to save us," the importance of self-determination and taking responsibility for our own decisions. Jane argues that mediation is a "grown-up" way of resolving disputes, allowing individuals to find creative solutions by taking control. Staying on track despite obstacles and setbacks, they share their personal experiences of perseverance and the importance of vision and a clear "why" to motivate them during difficult times. The episode concludes with a discussion on the importance of celebrating successes and recognising that failure can often be a stepping stone to greater success. What we discussed · How to deal with change that snatches us out of our comfort zone · How to overcome the fear that stops us following our dreams · How to create a clear vision of the future and belief that we can make it · How no one is coming to save us and we must dig deep when we are stuck · How to stay on track and never give up despite the obstacles and setbacks · How hardship and pain is part of the journey and path to triumph · How in the end it is up to us to decide and no one can take the journey for us Connect with Andy Lopata : Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Jane Gunn : Website | LinkedIn | X/Twitter The Financial Times Guide to Mentoring The Mole and the Mountain…
 
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Bytes: Vulnerability, Habits, and Productising Your Business with Andy Lopata 22:55

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In this episode of Connected Leadership Bytes, Andy Lopata revisits his interview with Malcolm Palmer on making Making Your Business Less Dependent On You . Andy and Malcolm discuss the challenges of business ownership, stress management, and the importance of strong professional relationships. Andy shares his personal journey of learning to cope with stress, highlighting the need to recognise both conscious and unconscious stress signals. Andy also emphasises the importance of vulnerable leadership, sharing experiences that led to him writing his book "Just Ask." He stresses the need for balance between work and personal life, incorporating hobbies and healthy activities into his schedule as part of his job. Complacency is a major enemy of productivity, and the key to overcoming it is to build habits and find strategic ways of working. Andy also mentions the importance of strategic thinking, taking time to work on big projects, and being mindful. Andy and Malcolm also explore the concept of "catastrophising"—anticipating" potential disasters to proactively avoid them—and the importance of letting go of negative relationships to improve focus and productivity. Andy concludes with insights into transitioning the business from being time-based to product-based and his plans for an app, The Relationship Matrix, which he is piloting. Key Takeaways: Recognise and Manage Stress: Business owners often hide stress, but it's essential to understand both conscious and unconscious stress signals. Vulnerable Leadership: Be open and share with your team, but strategically and when it's appropriate, trust builds strong relationships. Authenticity and transparency make you relatable. Balance is Key: It’s vital to schedule in personal time, hobbies and health. By treating wellness as part of your job, you make it non-negotiable. Combat Complacency: Be wary of complacency and create habits that help your business grow. Build in processes to allow time for the important but not urgent tasks. Strategic Time Management: Prioritise deep work and focus on important tasks rather than the easy wins first. Relationships Matter: Build strong, positive professional relationships with the right people and let go of negative relationships to improve productivity. Be ready to move on from relationships that aren’t strong. SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Malcom Palmer: Website | LinkedIn | The Financial Times Guide to Mentoring…
 
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Connected Leadership Bytes: Investing in Relationships for Success with Melina Palmer 23:08

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In this episode, Andy Lopata revisits his guest interview with Melina Palmer on The Brainy Business Podcast, to explore the power of connected leadership. Andy, a master of networking, discusses his approach to building genuine, helpful relationships for both career advancement and business growth. He emphasises emphasizes that executive success depends on the network one builds, which goes beyond surface-level contacts. Andy shares insights on fostering "connected leadership" by surrounding yourself with people who can both offer help, want to help and know how to help. He explains that these elements are tied to performance, image, and exposure, a concept that can supercharge one's career. He reveals that people are more likely to support you not just because they're told to or see a personal gain, but because they genuinely like and trust you, making it important to nurture relationships by connecting on a human level. Andy further discusses how to move past fears of being seen as vulnerable when asking for help by reframing it as a request based on confidence and inner strength. He encourages listeners to make it easy for people to help them through clear, specific asks. Andy and Melina look The conversation delves into the importance of mentoring and letting supportive connections evolve naturally.Andy He stresses the need to balance giving and receiving while always prioritising prioritizing personal capacity. Finally, Andy introduces his "Curiosity Cycle," where curiosity, listening, authenticity and vulnerability interconnect to build meaningful relationships. Key Takeaways: Executive success is linked to the relationships one builds. People are motivated to help when they like and trust you. Asking for help is a strength, not a weakness. Be specific in your asks, and make it easy for people to help. Letting mentoring evolve naturally, and know when to say "no." Cultivate a mindset of curiosity, listening, authenticity, and vulnerability. SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Melina Palmer: Website | LinkedIn | The Financial Times Guide to Mentoring The Curiosity Cycle: Developing Trust and Engagement…
 
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Designing Authentic Connection with Melva Lajoy Legrand 22:29

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This episode of Connected Leadership Bytes features a revisit of Andy's conversation with Melva Lajoy Legrand, a leading event planner. Andy and Melva discuss the art of creating authentic connections, not just at large-scale events but also within teams and with individual relationships. Melva emphasises the importance of designing experiences that make people feel seen, valued, and heard. She shares practical strategies for event organisers, including using icebreakers that encourage storytelling, and creating spaces catering to diverse personality types (introverts and extroverts). The conversation then extends beyond event planning, exploring how to foster authentic connections in the workplace and personal life. Melva reveals the significance of vulnerability and humility in building genuine relationships, both professionally and personally. They also touch upon the evolving landscape of events, with an emphasis on interactive experiences over traditional lecture formats, and pre-event engagement strategies for creating lasting connections with audiences. In this episode, Andy asks Melva to share a podcast episode in which she tells her personal journey. Melva recommends listening to her podcast interview with Elizabeth Smart Foundation . Melva asked to stress that, "This post contains sensitive information which is meant to heal not harm. Read with care. Consider with compassion. Protect your peace." This episode of Connected Leadership Bytes offers a deep dive into the art of creating authentic connections, whether through events, leadership, or everyday interactions, and provides valuable insights for anyone looking to foster genuine relationships in their personal or professional life. Key Takeaways: Design for Connection: Creating events (or any interaction) should prioritise making people feel seen, valued, and heard. Authenticity is Key: Genuine connections are built on vulnerability, humility, and a willingness to share both successes and challenges. This fosters trust and deeper engagement. Know Your Audience: Recognise the diverse personality types within any group and design experiences that cater to introverts and extroverts alike. Avoid a one-size-fits-all approach. Beyond Job Titles: Encourage interactions based on shared experiences and stories rather than solely professional roles. This fosters a sense of community and belonging. Pre- and Post-Event Engagement: Extend the connection beyond the event itself through pre-event communication and post-event follow-up, creating a more lasting impact. The Power of Vulnerability: Openly sharing personal struggles can build stronger connections with others, fostering empathy and trust. It's important to do the personal work before sharing to ensure authenticity. SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | Youtube Connect with Melva Lajoy Legrand: Website | Instagram | LinkedIn…
 
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Building Effective Professional Relationships: Interview with Andy Lopata 26:52

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In this episode of Connected Leadership Bytes, Lisa Fane, CEO of the Center for Mentoring Excellence, and her colleague Michelle Hancock interview Andy Lopata. They discuss the importance of professional relationships, networking, and mentoring. Focusing on building authentic connections, understanding the difference between networking and professional relationships, and the concept of a personal board of advisors. Andy shares strategies for maintaining professional networks, the role of vulnerability in mentorship and the impact of remote work on mentoring and professional relationships. He emphasises the importance of consistency and frequency in building connections and offers insights into evolving mentoring practices in the modern workplace. Key Takeaways Reframing Networking: Shifting the perception of "networking" to "professional relationship strategy." Focus on building genuine, long-term relationships based on mutual respect and trust. The Power of Personal Boards of Advisors (Mastermind Groups): Crucial for leveraging diverse expertise and perspectives, this peer-to-peer mentoring approach offers invaluable support, guidance, and problem-solving capabilities. Regular meetings are key. The Seven Stages of Professional Relationships: Andy highlights a model (detailed in his book Connected Leadership ) outlining seven stages of relationship development. Focusing on strengthening relationships in the middle stages (where rapport and trust exist but advocacy hasn't fully developed) is more effective than constantly seeking new connections. Vulnerability and Trust: Authentic professional relationships require vulnerability from both the mentor and mentee. Sharing struggles, mistakes, and doubts builds stronger connections and increases the resonance of the mentorship. Avoiding Common Pitfalls: Common networking mistakes: prioritising quantity over quality, asking for help too soon, and treating relationships transactionally. Instead look for consistent, frequent engagement, and fostering genuine connections without an immediate expectation of return. The Evolution of Mentorship: Andy notes the shift in mentorship due to remote work and changing career paths. This necessitates a more inclusive approach, embracing virtual mentoring, cross-organisational collaborations, and adapting to the needs of younger generations who prioritise long-term development over short-term project-based coaching. Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Lisa Fain: Website | LinkedIn | Listen to the full episode here The Financial Times Guide to Mentoring…
 
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Ridiculously Easy to Do Business With... David Avrin 44:43

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In this month’s premiere episode of the Connected Leadership Podcast, Andy Lopata interviews David Avrin. David is one of the most in-demand Customer Experience speakers and consultants in the world today, He has shared his content-rich, entertaining and actionable presentations with enthusiastic audiences across North America and in 24 countries around the world. David helps organisations better understand and connect with their customers and clients to help future-proof their businesses. David's insights have been featured on thousands of media outlets around the world. He is also the author of seven books including the acclaimed: It's Not Who You Know, It's Who Knows You! Why Customers Leave (and How to Win Them Back), The Morning Huddle, and his newest book, Ridiculously Easy to Do Business With. Andy and David explore the crucial differences between customer service and customer experience, highlighting that while good service is essential, it's the overall experience that truly drives customer loyalty in today's competitive market. David argues that while many businesses boast high-quality products and services, the experience they provide is often far from ideal, leading to customer frustration. Their conversation traces the changing landscape of customer interaction, particularly the role of social media and the increasing reliance on AI-powered chatbots. While social media once served as a powerful tool for holding companies accountable, its effectiveness appears to be waning, as organisations struggle to manage the sheer volume of feedback. They also highlight the significant generational differences in customer expectations and preferences regarding technology. While younger generations are tech-savvy and prefer self-service options, older generations often require more personalised assistance. This necessitates an "omni-channel" approach, offering a variety of ways for customers to engage based on their individual needs and preferences. The overuse of surveys is criticised, with David suggesting that less frequent, shorter, and simpler surveys are more effective. Building relatability and likability within a brand's identity is emphasised, and it's suggested that businesses shouldn't necessarily aim to please everyone, but to be the best choice for their target audience. Finally, Andy and David reflect on the importance of striking a balance between efficiency and personalisation, prioritising speed and respect for customers' time. They emphasise that while businesses strive for predictability and efficiency, they must not lose sight of the human element and the importance of making the customer experience not just competent, but preferable . What we discussed: 1. Customer Service vs. Customer Experience: Understand the critical distinction and why customer experience trumps service in today's market. 2. The Evolving Role of Social Media: Social media's influence on customer feedback is shifting and how businesses can adapt. 3. AI and Human Interaction: What is the optimal balance between AI-driven efficiency and essential human interaction. 4. Generational Differences: How to cater to the diverse needs and technological preferences of different generations. 5. The Power of Feedback (and the Perils of Overdoing It): How to effectively gather and use customer feedback without causing frustration Listen to this episode to gain actionable insights into creating a superior customer experience, leveraging technology effectively, and navigating the complexities of a multi-generational market. Connect with Andy Lopata : Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with David Avrin : Website | LinkedIn | Facebook | YouTube The Financial Times Guide to Mentoring Ridiculously Easy to Do Business With.…
 
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Complete Guide To Effective Mentoring with Andy Lopata 34:24

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In this episode of the Connected Leadership Bytes, we feature Andy Lopata’s guest interview on the Authority Podcast with Ross Romano. Andy is a specialist speaker on professional relationships and co-author with Dr Ruth Gotian, of the Financial Times Guide to Mentoring . Mentoring in its various forms and benefits for both mentors and mentees is discussed. Andy explains that mentoring isn't just a hierarchical senior-junior relationship; it can be reverse mentoring (junior mentoring senior), peer-to-peer and formal/informal approaches. He emphasises the importance of having a "mentoring team," drawing support from various individuals. Andy and Ross agree that the qualifications for being a mentor are experience and expertise rather than formal qualifications. Andy explains the distinctions between mentoring, coaching, role models, and sponsors. The podcast also discusses what mentors should expect from mentees (commitment, accountability, openness to challenge) and vice versa. Andy also advocates for an abundance mentality in mentoring, both at an individual and organisational level, arguing that investment in mentorship yields significant returns in terms of staff retention, upskilling, and creating a positive work environment. Key Takeaways: Diverse Mentoring Models: Andy shared that mentoring extends beyond the traditional hierarchical model to include reverse mentoring, peer-to-peer mentoring, and informal mentoring teams, catering to diverse needs and situations. Clarity of Objectives: He emphasised the crucial role of clearly defined goals and objectives for both mentor and mentee to ensure the relationship's effectiveness and to prevent it from stalling. Honest and Supportive Guidance: The balance between honest feedback and supportive encouragement is critical. Mentors should challenge mentees while providing the support needed to succeed. Accountability and Commitment: A successful mentoring relationship requires both parties' commitment and willingness to be held accountable for agreed-upon actions and goals. Organisational Mentorship Programmes: To be successful these programmes require strategic planning, senior management buy-in, and peer-level support to ensure effectiveness and prevent resentment within teams. SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Ross Romano: Website | LinkedIn | X/Twitter The Financial Times Guide to Mentoring…
 
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