#555: Optimizing customer retention with Baird Hall, Churnkey

The Agile Brand™ with Greg Kihlström

As companies continue to navigate the challenges of customer churn and retention, understanding the balance between customer experience and business growth becomes crucial. Joining us today to explore these dynamics is Baird Hall, CRO of Churnkey, a company dedicated to optimizing customer retention strategies.

Baird Hall

CO-FOUNDER AT CHURNKEY

Baird’s passion is in starting and scaling SaaS companies. He loves the creative side of entrepreneurship and tackling problems that don’t come with existing roadmaps.

As the CRO at Churnkey, he spends his time working with subscription business owners and operators to reduce churn and improve the health of their business.

RESOURCES

Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom

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