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Talking HealthTech에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Talking HealthTech 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
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469 - Unlocking the Future of Healthcare: Patient Engagement and Technology Integration. Tara Mahoney and Jenny Reichard, Genesys

21:45
 
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Talking HealthTech에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Talking HealthTech 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

In this episode of Talking HealthTech, host Peter Birch speaks with Tara Mahoney, VP of Healthcare Practice, and Jenny Reichard, Senior Industry Executive - Healthcare, both at Genesys. They discuss the challenges and opportunities at the intersection of technology and healthcare.

Key topics include enhancing patient engagement through AI and digital platforms, reducing administrative burdens, and integrating technology into fragmented healthcare systems, focusing on the Australian landscape.

This episode was recorded at an event hosted by Genesys in Sydney called Xperience, which aims to help their customers and partners drive meaningful outcomes and build deeper relationships through experience orchestration.

Key Takeaways

  • Technology in Healthcare: Genesys is focused on leveraging technology to streamline healthcare workflows and improve patient and member experiences by enhancing communication and reducing inefficiencies.
  • Global Perspective: Healthcare challenges such as administrative burdens and fragmented systems are universal, and Genesys is working to provide sustainable solutions through technology across different regions.
  • Patient Engagement Platforms: Patient engagement platforms and communication tools are essential in delivering better patient experiences and outcomes, especially in the increasingly digital age.
  • Reducing Administrative Burdens: The potential of AI and automated systems in reducing the routine administrative tasks that burden healthcare providers, allowing them to focus more on critical patient care.
  • Local Context: The Australian healthcare system, while robust, faces fragmentation issues that can be mitigated through technology integration and better communication platforms.
  • Future Innovations: The role of AI and natural language processing in healthcare, particularly in identifying patient needs and summarising complex medical information for better patient management.

Check out the episode and full show notes on the Talking HealthTech website.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus

  continue reading

509 에피소드

Artwork
icon공유
 
Manage episode 443416879 series 2628426
Talking HealthTech에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Talking HealthTech 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

In this episode of Talking HealthTech, host Peter Birch speaks with Tara Mahoney, VP of Healthcare Practice, and Jenny Reichard, Senior Industry Executive - Healthcare, both at Genesys. They discuss the challenges and opportunities at the intersection of technology and healthcare.

Key topics include enhancing patient engagement through AI and digital platforms, reducing administrative burdens, and integrating technology into fragmented healthcare systems, focusing on the Australian landscape.

This episode was recorded at an event hosted by Genesys in Sydney called Xperience, which aims to help their customers and partners drive meaningful outcomes and build deeper relationships through experience orchestration.

Key Takeaways

  • Technology in Healthcare: Genesys is focused on leveraging technology to streamline healthcare workflows and improve patient and member experiences by enhancing communication and reducing inefficiencies.
  • Global Perspective: Healthcare challenges such as administrative burdens and fragmented systems are universal, and Genesys is working to provide sustainable solutions through technology across different regions.
  • Patient Engagement Platforms: Patient engagement platforms and communication tools are essential in delivering better patient experiences and outcomes, especially in the increasingly digital age.
  • Reducing Administrative Burdens: The potential of AI and automated systems in reducing the routine administrative tasks that burden healthcare providers, allowing them to focus more on critical patient care.
  • Local Context: The Australian healthcare system, while robust, faces fragmentation issues that can be mitigated through technology integration and better communication platforms.
  • Future Innovations: The role of AI and natural language processing in healthcare, particularly in identifying patient needs and summarising complex medical information for better patient management.

Check out the episode and full show notes on the Talking HealthTech website.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus

  continue reading

509 에피소드

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