Communicating remotely

Superstar Communicator podcast

Communicating remotely when you work remotely or leading remote teams

In this episode of the Superstar Communicator podcast, hosts Nick Simon and Susan Heaton-Wright delve into the world of remote work and leading remote teams. They discuss the challenges and benefits of working remotely, sharing expert insights and personal experiences. From communication tools and managing expectations to building trust and mutual respect, they provide valuable tips for both remote workers and leaders. Join them as they explore the evolving landscape of remote work and its impact on effective communication. Tune in and be inspired to enhance your remote work experience and leadership skills.

Download the transcription here.

Key Topics

Viral Topic: Remote Collaboration Quote: "It's very useful to be able to essentially work remote with people." — Nick Simon 00:00:5700:01:03

Viral Topic: Remote Work and Commuting

Quote: "And, there are solutions for that such as getting a rent renting a place or buying a place in, closer to the work. But that can be incredibly expensive."

— Nick Simon 00:02:2500:02:39

"Challenges of Remote Work": "And in a way, working from home can be more distracting because there's less, you might be working in your bedroom or something like that. It's it's, not as good in terms of, being able to focus on work."

— Nick Simon 00:04:2600:04:41

Viral Topic - Remote Work: "I work remotely, and I would say that there is a benefit to going to an office and having those kind of loose relationships with other coworkers because it's sort of a mutual interest and that kind of thing."

— Nick Simon 00:05:1700:05:20

Remote Work: "With the Internet, it is easy to connect to people and especially tech support tech is based around the Internet and having servers."

— Nick Simon 00:07:1600:07:26 Viral Topic: The Simplicity of Online Video Editing

Quote: "It's quite straightforward in that way that you receive a video to edit on an online spreadsheet. You finish it and then post it. And I guess, it's quite simple to simply just communicate and give an ETA to when you'll post it."

— Nick Simon 00:08:2000:08:30 Viral Topic: Remote Work Management

"Remote working is relatively new as a thing, so there'll probably be a solution to that soon."

— Nick Simon 00:09:5300:09:56

Viral Topic: Future of Remote Work Software

Quote: "And also, I think, there could be a software, similar to Microsoft's, Teams or, if you're depending on what work you're doing. If you're doing accounting, it could be, a special remote work Microsoft Excel spreadsheet, that kind of thing that, monitors and gives a kind of history of entries, something like that that could be, created in the future, to do that kind of work."

— Nick Simon 00:10:5700:11:27

Managing Expectations in Work Relations: "So I suppose, manage expectations in general. Don't be too I guess if you're work creating new work relations, it's quite difficult to manage expectations with someone who's new, and you're not aware of

how long they take. But in the long run, having trusted people to do that work without having to micromanage them, that's the key to keeping a a a healthy kind of work balance."

— Nick Simon 00:13:5400:14:25

Viral Topic: Meeting Your Boss in Person

Quote: "And also I think, if you're working remotely and you've never met your boss before, it might be nice to actually go and meet them because that's, yeah, it's a nice kind of get together and you can have a nice, coffee."

— Nick Simon 00:14:5000:15:00 Remote Work: "We obviously work remotely. We are not in the same studios, and, I know from my perspective, I work with my suppliers, of course, Nick's one of them, remotely." — Susan Heaton-Wright 00:00:3200:00:46

The Future of Work: "Business leaders are particularly keen to work remotely or have more flexibility in their work patterns."

— Susan Heaton-Wright 00:01:5800:02:03 Viral Topic: Remote Work Challenges

Quote: "But there is the problem. And for leaders, this is a challenge, really. How do you monitor what people are doing at work? Are they actually doing their work or are they watching films on Netflix? How can you check that people are doing the work?"

— Susan Heaton-Wright 00:03:3900:03:58 Viral Topic: Minimizing Distractions in the Workplace

Quote: "But do you think working at in an office where there are other people around you, you can be distracted by a conversation, you know, it's the final of the of the traitors today, there being massive conversations about who's going to win the money, which remotely you wouldn't have."

— Susan Heaton-Wright 00:04:4200:05:04

Remote Work Challenges: "How does that work remotely?"

— Susan Heaton-Wright 00:06:5200:06:54

"The Future of Work": Do you think that they should think of jobs, work being a series of small tasks or small projects so that they can see when they are completed?

— Susan Heaton-Wright 00:08:5700:09:09 Micromanagement in the Workplace: "But personally, as a leader, I would feel very

uncomfortable about micromanaging in that way." — Susan Heaton-Wright 00:10:1600:10:21

Remote Work Tips: "I would say first and foremost, communication is key. Keeping in touch with you, updating you, making sure you know what I'm working on, and making sure that you feel comfortable with that. I think secondly, setting clear expectations, making sure that we're aligned on what needs to get done and when it needs to get done by. And then I think lastly, results speak for themselves. So as long as I'm able to deliver on what I say I'm going to do and you see the output of that, then there should be no concern."

— Susan Heaton-Wright 00:11:5300:11:55

Building Trust and Mutual Respect Through Communication: "So what we've been talking about really is one of the essentials of being a superstar communicator and it's thinking about the ways that we can build up trust and mutual respect and how we work together through using communication."

— Susan Heaton-Wright 00:15:3700:15:56 Viral Topic: The Value of Diverse Perspectives

Quote: "Thank you very much for your input, Nick, because, you know, you're seeing things from another perspective and that's what makes these conversations so useful."

— Susan Heaton-Wright 00:16:2100:16:31

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