))
Episode 5 | "Cultivate Connection And Shared Moments" - Thibaut Pugin | Statements of Intent Podcast
Manage episode 398433502 series 3530938
Made With Intent and David Mannheim에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Made With Intent and David Mannheim 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
In this episode of Statements of Intent, host David Mannheim speaks with Thibaut Pugin, VP of Software Engineering at Gousto, about cultivating human connection and shared moments in eCommerce.
Topics Covered:
- The challenge of balancing data and human connections in business
- Creating shared experiences and a sense of community
- Catering to diverse individual preferences
- Empathising with customers and meeting them where they are
Key Quotes:
- "But for the time being, I think the main difference between us and a set of algorithms and data is something akin to emotion."
- "We want to belong, right? We want to have that sense of we're in it together."
- “You have to be curious. You have to want to get to know others. You have to want the best for others.”
- "How do you create and cultivate those experiences and shared moments? That's really just thinking about that customer, what do they want? Are you meeting them where they are, but also sometimes anticipating their needs?"
Episode Chapters:
00:00 Introduction
01:11 Guest Introduction: Thibaut Pugin
02:38 Thibaut's Statement: Cultivate Connection And Shared Moments
04:00 The Challenge of Balancing Data and Human Connection
08:58 Creating Shared Connections and Moments
18:34 The Gousto Experience: Catering to Individual Preferences
21:47 Outro
Social Media:
- Thibaut Pugin's LinkedIn → https://www.linkedin.com/in/thibautpugin/
- Made With Intent LinkedIn → https://www.linkedin.com/company/madewithintent/?viewAsMember=true
- YouTube → www.youtube.com/@madewithintent
22 에피소드
공유
