It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Creating Culture that Increases Profitability
Manage episode 275502037 series 2118198
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In addition to the founder and CEO of Corporate Culture Consulting, John Waid is a facilitator, international keynote speaker, author of the Culture-Driven Series of books, and a recognized thought leader on corporate culture. Show Notes: In this episode of Small Business Matters the Podcast, John Waid joins Tim and Taylor to talk about the importance of company culture in small businesses. John describes the three types of behavioral values, Aspiring, Growth, and Operational, and how they dictate culture, affect employee retention, and ultimately, impact profitability. In this Episode: • What Matters Most to Small Business [0:01:53] • John's Career Path [0:02:57] • Organizational Culture [0:05:22] • Culture Tactics [0:07:04] • Behavior Reflecys Values [0:10:57] • Growth Impacts Culture [0:13:50] • Typical Engagement [0:15:03] • Culture is Unique to Company [0:17:42] • Generic Values Verses Real Culture [0:22:58] • International Differences [0:26:08] • Rapid Fire [0:28:32] • Contact Information [0:32:28] • Take Aways [0:34:11]
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