Using Real Visual Swatches | Chris Malta's EBiz Insider Podcast
Manage episode 508655245 series 3593971
Online shoppers hate surprises. A tiny label that says "navy" or "oak finish" tells them almost nothing. Is that navy closer to midnight blue or cheap ballpoint ink? Is the oak a warm honey tone or the color of an old picnic table? Real visual swatches - clear, clickable images of every option - show customers the truth so they buy with confidence and you stop drowning in returns.
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