Getting the Most Out of Your Loan Partner with Kenneth Duford
Manage episode 403062431 series 3405010
In the episode of Loan Officer Team Training, host Irene Duford, along with guest Kenneth Duford, delve into practical strategies for loan officers to optimize their teams and partnerships. The discussion focuses on the importance of consistency in business operations, with an emphasis on the application of checklists to ensure that things happen the same way every time!
The duo also underscore the significance of fostering strong relationships not only within the team but also with clients and real estate agents. This episode provides loan officers with actionable insights into enhancing their practices and maximizing their impact through others.
Get Loan Team Training for YOUR Team: loanteamtraining.com
Motivation by Appreciation Inventory to know each team member's Language of Appreciation:
https://shop.appreciationatwork.com/products/the-mba-inventory-basic-2019
Show highlights:
00:25 - Introducing Kenneth and His Role
01:00 - You Have to Have Really Good Help
01:50 - The Loan Officer is Too Involved
05:00 - Building Team Culture
06:20 - Understanding The Loan Team’s Roles
08:30 - How Can We Be Better
09:45 - Mindset Matters
13:15 - Efficient Loan Processes
18:45 - Verifying Daily Priorities
20:30 - Checklists are Everything
22:00 - The Pilot’s Story
24:15 - Words Are Very Powerful
26:20 - Selling the Power of Your Loan Team
27:20 - Asking For Referrals
30:35 - Learning How to Make the Calls!
33:00 - The Power of Listening
34:25 - Motivation by Appreciation Inventory
36:00 - A Communication Course, with Processes
37:30 - We Call It WOW Training on Purpose
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