[5MF] How to Respond to A Bad Review [template]

Tipsy Business

Twocan, LLC and Carley Zuercher에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Twocan, LLC and Carley Zuercher 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

7M ago 5:27

MP3•에피소드 홈

Got a 1-star review? No problem! Let's see if we can change it to a better review while also getting valuable feedback to help you avoid it in the future. Listen to this episode for when + how to use this template. Note: You can 100% copy and paste and use this yourself! But this isn't a one-size-fits-all response. Everyone is going to respond to this differently; if you choose to use this, you're taking on the responsibility that follows :) Feel free to edit to fit your needs, too!

Get 17 templates like this + my step-by-step process that's been used by over 100 Etsy sellers inside Energize Your Etsy. www.twocanco.com/etsy

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"Hi [Name]!

I noticed that you left a __ star review, and I wanted to follow up! I would love your feedback and see if there is anything we can do to create a better outcome for you! As an Etsy seller, I take reviews very seriously, as they are so important to our business. Can you tell me a little more about your experience so we can learn from this and prevent it from happening in the future?

[Your Name]"

Other questions you can ask:

Is there anything we could have done differently?
What didn't meet your expectations?
I would love your feedback on the listing. Is there something that wasn't clear?

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