How To Sustain Client Relationships And Revenue Post Pandemic w/ Kathleen Cutler - 188

Business Owners & Entrepreneurs Podcast with Peter Boolkah | Business Coach | The Transition Guy®

Building rapport with clients is essential for client attraction and client retention, especially during this pandemic when we're beginning to transition into a blending workspace and environment. So how can we enhance selling relationships to equip us to work within today's context? Today I speak to Kathleen Cutler, a high ticket closer, about how best we can bridge the gap between traditional sales techniques and the virtual space to build and keep client relationships.
If you’re waiting for things to go back to “normal”, it’s just not likely to happen anytime soon. So, we need to change our mindset and skill up in preparation for the move.
With the advent of artificial intelligence in the past 10 years, we’ve become lazy with client relationships. We’ve become automated and unblended in our approach when it comes to building rapport with clients. But the lockdown has just highlighted even more the importance and value of forming selling relationships. Despite the movement to virtual, it's important that we build the same level of familiarity and trust as we have pre-pandemic.
While many entrepreneurs believe that the visibility building aspect of sales is the most important, having a website, putting up an Instagram or Facebook page or having a LinkedIn profile is just not enough to keep the customers coming and buying. It's really in the relationship building aspect that you can actively make those sales.
Watch until the end of the video to hear more of Kathleen’s recommendations for building selling relationships, especially with high ticket clients.
You can also find Kathleen’s Masterclass at https://kathleencutler.com/
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CONNECT WITH PETER BOOLKAH:
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http://www.Boolkah.com
https://www.facebook.com/Boolkah
https://www.instagram.com/pboolkah/
https://www.linkedin.com/in/boolkah
https://twitter.com/boolkah
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ABOUT PETER BOOLKAH
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Hi, I’m Peter Boolkah, business coach, keynote speaker and winner of over 32 major coaching awards. I know how difficult running a business can be and how overwhelming it can feel when things aren’t going right.
One thing I tell my clients is never stop believing in your dreams. Even if you feel your business is wearing you down, you can always find a way to reverse the trend and get back in the game.
Many of the entrep

CONNECT WITH PETER BOOLKAH:
--------------------
http://www.Boolkah.com
https://www.facebook.com/Boolkah
https://www.instagram.com/pboolkah/
https://www.linkedin.com/in/boolkah
https://twitter.com/boolkah
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ABOUT PETER BOOLKAH
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Peter Boolkah (AKA The Transition Guy) is the World’s #1 Business Transition Coach whose main passion in life is to work with talented and high performing business owners who are in the process of creating exciting, high growth businesses.
Peter helps you to navigate and transition through the crucial growth pains that all growing businesses experience making it as painless and exciting as possible.
It is important to remember that businesses do not just grow and develop on their own, it is up to us and our teams to make this happen by making every day purposeful.
As businesses grow some parts of the journey will be easier than others and most owners do not have all the answers. Starting a business is one of the most exciting things we get to do and we all have aspirations of achieving great things. In fact Peter is yet to meet someone who started a business with the intention of failing.
Peter’s ultimate life goal is to inspire and empower over 100,000 Entrepreneurs to create long term thriving businesses resulting in the creation of 1,000,000 jobs.
So if you are scaling up your business, you’re in a bu...