Culture Eats Strategy for Breakfast

Safeguarding Healthcare

In this episode of "Safeguarding Healthcare – the Essentials of Clinical Governance," Dr. Liz Mullins, the Director of Medical Services for Bega Valley Health Service, discusses engaging surgical staff in quarterly specialist craft group meetings with host Dr David Rankin. They address issues of relevance, consultation and the importance of mutual benefit. Dr. Mullins emphasizes the need for proactive engagement, personalized communication, and the role of directors of medical services in fostering a culture of trust and collaboration. The conversation extends to meeting dynamics, system-focused approaches to problem-solving, and practical strategies for improving attendance and measuring medical engagement.

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