Audit Triggers You’re Not Watching: Scope, Complaints & High-Risk Products

RTO Superhero 🎙️ Empowering RTOs to Thrive!

In this insight-packed episode, Angela Connell-Richards uncovers the silent risks that could land your RTO in an ASQA audit—even if you’ve already met the 1 July deadline. From additions to scope, to complaints, to the delivery of high-risk qualifications, Angela shows how audit triggers have changed—and what RTOs must now do to stay audit-ready.

Key points discussed:
✅ How scope changes can trigger a full audit
✅ Why even one student complaint could launch an investigation
✅ The list of training products ASQA considers “high risk”
✅ Tools to assess and reduce your audit exposure

Angela offers clear guidance on what you can do this week to identify and address your biggest hidden risks.

Listen now and download Angela’s free Audit Trigger Checklist at Vivacity to safeguard your RTO from unexpected compliance breaches.

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챕터

1. Introduction to Hidden Audit Triggers (00:00:00)

2. Myth: Audits Only at Re-Registration (00:02:20)

3. Scope Changes: The Silent Trigger (00:03:20)

4. Complaints: One Voice Can Trigger Audit (00:04:28)

5. High-Risk Training Products Explained (00:05:40)

6. Practical Steps and Prevention Strategies (00:06:46)

7. RTO Silver Sky Case Study (00:09:08)

8. Episode Conclusion and Next Week Preview (00:09:51)