278. Leading transformation at 130-year-old Conn’s HomePlus with CEO Chandra Holt

Retail Gets Real

National Retail Federation에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 National Retail Federation 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

3y ago 24:10

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Chandra Holt, CEO of Conn's HomePlus, has learned the retail ropes from the inside, with an impressive resume that includes powerhouse retailers like Walgreens, Target, Sam’s Club and most recently, Walmart, where she led Walmart.com.

In this episode, Holt shares the new and innovative things happening at Conn’s HomePlus, including expanding the “store-within-a-store” concept, leaning into their strengths with key partnerships and bringing back layaway for customer financing.

Listen to hear Holt’s vision for unified commerce, Conn’s HomePlus’ journey to bring the store, ecommerce and all other touchpoints into a cohesive experience for the customer, and career insights Holt has learned as she’s risen through the ranks of retail.

Learn more at retailgetsreal.com.

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